Inside Sales Trainee

Inside Sales Trainee

Hello prospective employee, we appreciate you taking the time to learn about Farwest and this Inside Sales Trainee position! Farwest Steel Corporation has been the preeminent metal solutions choice within the greater Western United States since 1956. Farwest's products and services offer customers the ability to consolidate many suppliers into one effective solution. We have over 600 employees located in 7 Western States. As a company, Farwest strives to offer our employees a safe, innovative, creative, fun, diverse and team-based atmosphere that supports our vision : to be the preeminent metal solutions provider in the Western United States. Our goal is to create a performance-based culture staffed with highly motivated and satisfied employees.

Benefits include : Medical, Dental, Vision, LTD, FSA, HRA, HSA, EAP, company paid Life Insurance & STD, and 401K with 3.5% Match. Company issued laptop. We offer full benefits with options to suit everyone. Incentive based on corporate performance, based on net sales revenues. Tuition reimbursement and career development opportunities. Compensation will be based on knowledge, skills, and ability.

Farwest's Inside Sales team seeks a motivated and dependable individual to join their Eugene Corporate team as an Inside Sales Trainee. In this role, you will learn the foundational skills of Farwest's inside sales process, including how to create customer quotes, enter and manage orders, and provide accurate information on product availability, pricing, and lead times. You will gain exposure to all divisions of Farwest Steel Corporation while developing the ability to deliver excellent customer service and build strong professional relationships.

Key Responsibilities for this role include :

• Learn how to develop customer quotes and convert them to orders by verifying inventory levels, pricing accuracy, and service requirements.
• Assist the Inside Sales team with overflow requests, will calls, and drawings for large projects.
• Learn and apply techniques for educating customers on Farwest's full range of services, capabilities, and inventory offerings across all divisions.
• Develop the ability to provide timely and professional follow-up on all quotes and orders, including feedback on pricing, quality, and delivery.
• Coordinate with the Credit Department to confirm customer account status when processing high-value or rush orders.
• Track and acknowledge any changes to customer orders, verifying revisions for accuracy and completeness.
• Collaborate with internal departments including Purchasing, Operations, and Shipping to ensure customer requirements are met.
• Maintain professional and courteous communication with both internal and external stakeholders.

Minimum Qualifications :

Farwest is an Equal Opportunity Employer & Drug Free Workplace. Join a growing, dynamic company with operations across the western US! Learn Click "Apply Now" to submit your job application. Work Opportunity Tax Credit Farwest Steel Corporation & Affiliates participate in the Work Opportunity Tax Credit program. ADP Tax Credits administers this program on our behalf. It is vital that you follow the steps listed below in order for the tax credits to be processed. We appreciate your cooperation.