Position Description Summary :
A Stocker is responsible for daily execution of the Mission Statement, which includes providing First Class Service to both internal and external customers. The Stocker may perform tasks on the stock room or in a support environment. This position ensures a positive customer shopping experience in a well-maintained and friendly environment.
POSITION REQUIREMENTS :
- Put the customer first at all times, (internal and external customers)
- Provide best in class customer service through efficient inventory control processes and distribution
- Proper utilization and respect for company issued tools and resources, with applications based on
security practices of work environment
Create and maintain good working relationships with fellow associatesMaintain store / stockroom / warehouse appearance with respect to creating a safe workingenvironment in compliance with Health & Safety regulations, visual merchandising, housekeeping
and maintenance standards
Efficiently and accurately conduct receiving, cycle counts, product returns, transfer transactions,etc. on our handheld or Company equipment
Efficiently and accurately complete any required process controls (paperwork, etc.)Ensure consistent application of stock security as per defined processesBe able to resolve inventory control issues and escalate as requiredAccurately report and follow up on all IMT issuesIdentify and report to management discrepancies according to defined processPrice stock and assist in store stocking, where requiredPOSITION QUALIFICATIONS :
High school diploma or equivalency requiredMinimum one year of retail or customer service experience preferredAbility to work various shifts in a 7 / 365 team orientated environmentExcellent customer service skills and an ability to communicate effectively using the English languageSelf-starter able to prioritize and handle various tasks simultaneouslyAbility to adapt to changing priorities and unexpected situationsProficiency required in reading, writing, and mathematicsAbility to pass the Federal Criminal History Records Check, Paradies Background Check, and the applicable FAA requirements Department of Transportation requirementsComputer work, heavy lifting (40 lbs.), long standing periods, climbing lifting, bending, nights or weekend work, based in a store or group of stores; early morning, evening and weekend work and holiday