Social Specialist - Media Operations

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About the Role

The Media Operations team is focused on hands-on-keyboard activation of digital channels - inclusive of tagging, trafficking, buying, & more - and how & where to use the right digital platforms, and use them well, to achieve media and business goals. We ensure consistency, governance, and support around platform usage and activation activities, and aid in all ongoing building, buying, optimization, and reporting efforts.

In this role, you will have the opportunity to work on a Media Transformation Engagement, where we equip large enterprise clients with a dedicated, embedded team to support their in-housing initiatives. Acting as an extension of the client's in-house team, you will support, manage, optimize, and report on clients' paid social media campaigns as part of a broader team. Successful team members in this role will demonstrate the ability to transform the client's in-house media buying capabilities by developing efficient workflows, consolidating best practices, and implementing platform optimization governance in strong collaboration with other team members.

Note : This is considered a remote / hybrid role, and you can expect to work with clients and other team members located across the US and / or internationally.

Responsibilities :

Utilize your Paid Social media skills and ability to collaborate with internal team members while managing client communications and relationships. As a key part of client teams, you will manage end-to-end engagements and foster strong client relationships.

• Own clients' Paid Social media efforts, including campaign planning, setup, QA, and optimization across platforms such as Meta, TikTok, Pinterest, X, Snapchat, and Reddit.
• Manage client communications, providing updates, and addressing questions.
• Work effectively with team members to complete day-to-day tasks, coordinate cross-functional projects, and influence decisions and outcomes.
• Create new processes based on industry-leading best practices, and identify and optimize process inefficiencies or gaps for smoother, more efficient workflows.
• Formalize well-run and mature processes into long-term documentation for future client team reference.
• Use internal and external tools and processes for daily tasks, including Slack, GSuite, Salesforce, Workday, etc.
• Stay up-to-date on .Monks offerings and identify opportunities to enhance client services.

About You The essentials :

We're looking for well-rounded team members who can demonstrate technical proficiency and work within a constantly changing team environment with many internal and external stakeholders while conducting themselves in a consistently professional and collaborative manner.

The essentials : Qualifications :

Skills :

At Monks, we believe in fostering an environment where a diversity of perspectives can thrive. We proactively work to design hiring processes that promote equity and inclusion while mitigating bias. We celebrate diversity and are committed to building a team that reflects the communities we serve. We welcome and encourage qualified applicants, from all backgrounds, who are excited to contribute to our mission.

What We Offer

Benefits

Monks has provided a compensation range that represents its good faith estimate of what Monks may pay for the position at the time of posting. Monks may ultimately pay more or less than the posted compensation range. The salary offered to the selected candidate will be determined based on job-related factors, but not based on a candidate's sex or any other protected status.

Salary Range$77,000-$88,000 USD

About Monks

Monks is the global, purely digital, unitary operating brand of S4Capital plc. With a legacy of innovation and specialized expertise, Monks combines an extraordinary range of global marketing and technology services to accelerate business possibilities and redefine how brands and businesses interact with the world. Its integration of systems and workflows delivers unfettered content production, scaled experiences, enterprise-grade technology and data science fueled by AI-managed by the industry's best and most diverse digital talent-to help the world's trailblazing companies outmaneuver and outpace their competition.

Monks was named a Contender in The Forrester Wave™ : Global Marketing Services. It has remained a constant presence on Adweek's Fastest Growing lists (2019-23), ranks among Cannes Lions' Top 10 Creative Companies (2022-23) and is the only partner to have been placed in AdExchanger's Programmatic Power Players list every year (2020-24). In addition to being named Adweek's first AI Agency of the Year (2023), Monks has been recognized by Business Intelligence in its 2024 Excellence in Artificial Intelligence Awards program in three categories : the Individual category, Organizational Winner in AI Strategic Planning and AI Product for its service Monks.Flow. Monks has also garnered the title of Webby Production Company of the Year (2021-24), won a record number of FWAs and has earned a spot on Newsweek's Top 100 Global Most Loved Workplaces 2023.

We are an equal-opportunity employer committed to building a respectful and empowering work environment for all people to freely express themselves amongst colleagues who embrace diversity in all respects. Including fresh voices and unique points of view in all aspects of our business not only creates an environment where we can all grow and thrive but also increases our potential to produce work that better represents-and resonates with-the world around us.