Senior Technology Manager - API Integration Services (Raleigh / Phoenix)

Overview

This is a hybrid role with the expectation that time working will regularly take place inside and outside of a company office either in Raleigh, NC or Phoenix, AZ.

We are seeking an experienced Senior Development Manager to lead the design, development, and delivery of MuleSoft API integrations and Java-based microservices. This role will be responsible for overseeing delivery execution, managing cross-functional teams, and ensuring alignment with business goals, technical standards, and enterprise architecture.

Responsibilities

Provide end-to-end delivery oversight for MuleSoft API and Java microservices projects, ensuring quality, scalability, and timely execution.

Lead project planning, release management, and sprint execution, balancing priorities across multiple initiatives.

Manage and mentor development teams, fostering technical excellence, accountability, and collaboration.

Partner with product owners, enterprise architects, and business stakeholders to define API and microservices strategy and roadmap.

Establish and enforce governance, best practices, and standards for API lifecycle management, microservices design, and DevOps automation.

Drive adoption of agile methodologies and DevOps practices to improve delivery speed and reliability.

Identify and manage risks, dependencies, and escalations, while ensuring proactive communication with stakeholders.

Collaborate with vendors and internal teams to ensure successful integration and delivery outcomes.

Qualifications

Bachelor's Degree and 8 years of experience in Applications development, analysis or engineering OR High School Diploma or GED and 12 years of experience in Applications development, analysis or engineering

Qualifications :

Proven experience leading development teams in enterprise-scale IT environments.

Strong background in

MuleSoft API development

and

Java microservices architecture

Solid understanding of agile methodologies, DevOps practices, and CI / CD pipelines.

Demonstrated ability to manage delivery, stakeholder expectations, and cross-functional collaboration.

Excellent leadership, communication, and problem-solving skills.

Preferred Skills : Knowledge of

API security standards

(OAuth2, JWT, SAML, etc.).

Familiarity with

legacy system integration

and modernization strategies.

Experience with

containerization and orchestration

(Docker, Kubernetes, OpenShift).

Strong understanding of

observability practices

(logging, monitoring, alerting) for microservices.

Hands-on experience with

cloud platforms

(AWS, Azure, or GCP).

Exposure to

data integration, event-driven architectures, and messaging platforms

like Kafka

Benefits are an integral part of total rewards and First Citizens Bank is committed to providing a competitive, thoughtfully designed and quality benefits program to meet the needs of our associates. More information can be found at https : / / jobs.firstcitizens.com / benefits.

LI-LM1

LI-Hybrid

Company Description :

Founded in 1898 and headquartered in Raleigh, N.C., First Citizens Bank serves customers in 18 states and the District of Columbia. For over 100 years, customers have trusted First Citizens with their money … and their futures. Today, First Citizens is the largest family-controlled bank in the nation and the sixth-largest bank franchise headquartered in the Southeast with more than $30 billion in assets. We employ more than 6,000 associates who are focused on helping our customers achieve a lifetime of success. First Citizens operates more than 570 branches in Arizona, California, Colorado, District of Columbia, Florida, Georgia, Kansas, Maryland, New Mexico, Missouri, North Carolina, Oklahoma, Oregon, South Carolina, Tennessee, Texas, Virginia, Washington and West Virginia.

First Citizens Bank. Forever First®. Member FDIC.

Equal Opportunity / Affirmative Action Employer / Minority / Female / Disability / Veteran

If you need special assistance or an accommodation in applying for employment at First Citizens Bank, please contact our Human Resources department.