Senior Inside Sales Representative

Senior Inside Sales Representative

Rexel USA is one of the largest distributors of electrical products, data communication, and related supplies in the United States. Rexel USA operates its electrical distribution business in the United States through eight regions that go to market under various banner and trade names, including Rexel, Rexel Automation, Gexpro, Mayer, and Platt Electric Supply. In addition to an online store, Rexel USA has a distribution network of over 460 warehouse storefront locations throughout the U.S.

We are looking for a Senior Inside Sales Rep to join our Rexel team in Indianapolis, IN.

Summary :

The Senior Inside Sales is responsible for the proactive inside telephone or email sales and marketing efforts with the objective of increased profitable sales. Main duties include establishing and maintaining customer relationships, processing quotes and orders for customers, pursuing product and application knowledge, and prospecting for additional organic growth from existing customer base.

What You'll Do :

Process telephone orders by quoting product prices, delivery specifications, and payment terms and by offering substitute products where appropriate

Assist outside sales personnel by processing priority transactions

Utilize company digital tools to sell, market, promote, demonstrate products, answer technical questions, and increase business through product sales to new customers and through additional sales to existing customers

Prospect for new accounts within a specified geographical territory

Manage a defined customer base and establish and maintain customer relationships. May be responsible for managing a larger number of customers more complex customers

Learn and evaluate customer operations to aid in identifying customer objectives, requirements, and preferences. Close orders and resolves customer issues promptly using root-cause analysis

Process product quotations / proposals and provide continuous follow up throughout the completion of the customer's purchasing cycle

Gather and report to management information regarding the company, competitors, pricing, products, and current and future market trends

Participate in product meetings, product and process seminars and product training to enhance and maintain personal and product knowledge

Pursue product applications utilizing personal knowledge, internal specialists or other internal resources, vendor representatives and other available sources

Other duties as assigned

Qualifications : What You'll Need :

High School or GED - Required

Ability to handle complex issues and problems

Comprehensive product and application knowledge essential

Ability to exhibit a positive, friendly, and helpful attitude with customers and to be sensitive to their needs

Customer oriented and motivated with excellent communication, presentation, organization, and problem-solving skills

Ability to prioritize and manage multiple tasks and deadlines

Excellent negotiation skills, interpersonal skills, and ability to drive decisions with influence

Highly self-motivated

Familiar with Microsoft Office as well as relevant ERP systems and Customer Relation Management Tools (CRM)

Ability to work overtime as needed

Additional Information :

Disclaimer : Rexel USA (A VEVRAA Federal Contractor), and its affiliated companies, is an EEO / Disabled / Veterans employer. All qualified candidates will receive consideration for employment without regard to any characteristics protected by law.

Physical Demands :

Sit : Must be able to remain in a stationary position - Constantly at least 51%

Walk : Must be able to move about inside / outside office or work location - Frequently 21% to 50%

Use hands to finger, handle, or feel : Operates a computer and other office machinery - Constantly at least 51%

Stoop, kneel, crouch, or crawl : Must be able to crouch down to stock shelves, pick up boxes, or position oneself to maintain computers in the lab / under desks / in server closet - Occasionally up to 20%

Climb or balance : Must be able to ascend / descend on a ladder, forklift, pallet jack, or other warehouse equipment - Occasionally up to 20%

Talk, hear, taste, smell : Must be able to use senses to effectively communicate with co-workers and clients and detect hazardous conditions - Occasionally up to 20%

Weight and Force Demands :

Up to 10 pounds - Frequently 21% to 50%

Up to 25 pounds - Frequently 21% to 50%

Up to 50 pounds - Occasionally up to 20%

Working Environment :

Exposed to unpleasant or disagreeable physical environment such as high noise level and / or exposure to heat and cold - Occasionally up to 20%

Exposed to electrical hazards; risk of electrical shock - None

Handles or works with potentially dangerous equipment - Occasionally up to 20%

Travels to offsite locations - Occasionally up to 20%

Our Benefits Include :

Medical, Dental, and Vision Insurance

Life Insurance

Short-Term and Long-Term Disability Insurance

401K with Employer Match

Paid vacation and sick time

Paid company holidays plus flexible personal days per year

Tuition Reimbursement

Health & Wellness Programs

Flexible Spending Accounts

HSA Accounts

Commuter Transit Benefits

Additional Optional Insurance such as Pet Insurance, Legal Assistance, Critical Illness, Home and Auto Insurance to name a few.

Employee Discount Programs

Professional Training & Development Programs

Career Advancement Opportunities We like to promote from within