Overview
The Specialist, Multimedia provides users of the Firm with reliable communications by addressing all issues concerning the Firm’s needs for audio, visual, video conferencing and multimedia. The Specialist, Multimedia provides assistance to other offices needing expertise in this area on an as need basis and performs other duties as required by the Firm.
Responsibilities
- Maintain a professional manner when working with clients and users
- Setup / Break down of A / V equipment in conference rooms and event spaces
- General AV Meeting Room Support
- Quick response to emergency / ad-hoc requests from the Helpdesk
- Ensure conference spaces are presentable and all equipment is working properly
- Maintain, troubleshoot, and repair AV equipment
- Conduct pre-event meetings with clients, meeting planners and vendors to ensure audio visual requirements are met for each event
- Scheduling and assigning daily A / V meetings and events to the other A / V group members
- Execute other duties as assigned
Qualifications
Experience with web conferencing apps Zoom, Webex, etc.Hands on experience in working and handling audio / visual equipmentKnowledge of nonlinear audio and video editing software Adobe Premiere Pro a plusKnowledge of video conferencing and installed audio conferencing hardwareExperience with Crestron / Extron control systems and ClearOne DSP products preferredKnowledge of PC / laptops in a LAN environment and other communication facilitiesBasic understanding of networkingKnowledge of Windows and Mac OSKnowledge of UTP and phone cablingExcellent customer service skillsExcellent problem solving and troubleshooting skillsStrong analytical skillsCapable of grasping new concepts without prior experienceDetailed oriented person with the willingness to learnExcellent interpersonal skills and patience working with othersAbility to travel or work overtimeAbility to lift or move equipmentAbility to manage a varied workload and meet deadlinesMust be punctual and reliableStrong interpersonal skillsMust be able to work collaboratively with lawyers and staff, demonstrating strong teamwork and a positive attitudeExcellent written and verbal communication skillsEnsure confidentiality of all the Firm’s and clients documentation and informationEducation and Experience
Bachelor’s Degree in technology or related field.Prior multimedia experience, preferably in a large law firm or professional services environment.#J-18808-Ljbffr