Field Service Technician - (Non I.T.)

Job Description

Job Description

About the Role

Are you a hands-on problem solver who enjoys working with tools and tackling mechanical challenges in the field? We’re looking for a reliable and self-motivated Field Service Technician (FST) to join our growing team. This role involves installing, maintaining, and repairing non-IT healthcare equipment at various client locations, ensuring safety, functionality, and customer satisfaction.

This is a non-IT, field-based role —perfect for those with experience in construction, low-voltage installations, light mechanical repair, or similar trades.

What You’ll Do Equipment Installation & Field Service

Install, troubleshoot, and repair non-networked healthcare equipment at medical and commercial facilities

Use hand and power tools to install on a variety of surfaces including drywall, tile, and masonry

Read and interpret installation diagrams, blueprints, and equipment manuals

Maintain clean and organized work areas at all job sites

Customer & Team Communication

Serve as the primary onsite point of contact for client representatives

Communicate effectively with Field Managers, Team Leads, and clients throughout project execution

Identify and escalate project issues, inventory concerns, or site discrepancies in real time

Reporting & Documentation

Complete daily documentation including timecards, expense reports, service notes, and checklists

Capture and upload high-quality photos showing completed work and any noted issues

Submit sign-off forms and reports using company systems

Inventory Management

Verify delivery and condition of parts and materials at each site

Report missing, damaged, or incorrect inventory before starting installations

Return unused or damaged units to proper packaging as required

What You Bring Required Qualifications

High School Diploma or GED

1+ year experience in a field service, maintenance, or hands-on trade role

Proficient with standard hand and power tools (drills, levels, etc.)

Comfortable working independently in customer-facing environments

Strong communication skills—both verbal and written

Working knowledge of Microsoft Office (Word, Excel, Outlook)

Preferred Experience

Background in construction, low-voltage systems, plumbing, or general maintenance

Familiarity with reading blueprints or installation guides

Prior experience working in healthcare or regulated environments

Key Attributes for Success

You enjoy being on the move and working with your hands

You’re detail-oriented and take pride in doing the job right the first time

You’re calm under pressure and capable of solving problems independently

You communicate clearly and professionally with teammates and clients alike

Additional Information

This is a non-IT role; it does not involve computer systems, software, or networking

Occasional overnight travel may be required depending on project location

All tools, training materials, and support are provided by the company

Why Join Us?

Supportive and safety-focused work environment

Opportunities for career growth and specialized training

Be part of a company that values craftsmanship, accountability, and professionalism

Apply Now

If you're ready to take the next step in your career and work in a role where your skills truly make an impact, we’d love to hear from you.

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