Automotive BDC Representative

Job Description

Job Description

Automotive BDC Representative

Location : Veero Ford & Chrysler Dodge Jeep Ram – Morris, MN

About Veero Ford & Chrysler Dodge Jeep Ram

At Veero Ford & Chrysler Dodge Jeep Ram, we’re dedicated to providing our customers with exceptional service while creating a supportive, growth-focused environment for our employees. Our dealership is process-driven, team-oriented, and built around respect, accountability, and professional development.

Whether you are starting fresh or looking for a better quality of life, Morris and Stevens County is a place you can plant roots and truly feel at home. We believe in rewarding skill and dedication.

The Veero Auto Group is one of the fastest-growing dealer groups built on a culture of excellence, teamwork, and opportunity. Join a team that values you as both a professional and a person.

Job Type & Schedule

Job Type : Full-time

Schedule : Monday to Friday

Work Requirements

Work Location : In person

Ability to Commute : Morris, MN (Required)

Compensation

Pay : Starting at $19.00 per hour, based on experience and previous qualifications

Role Overview

We are seeking a friendly, organized, and customer-focused Automotive BDC Representative to join our dealership team. This role is responsible for managing inbound and outbound leads, setting sales and service appointments, and maintaining ongoing communication with customers. You will be the first point of contact for many of our guests, helping guide them through their next step in the sales or service process.

Key Responsibilities

Respond to phone calls, online inquiries, and internet leads in a timely and professional manner

Set and confirm appointments for the sales and service departments

Conduct outbound follow-up communications to re-engage warm leads and unsold customers

Log customer interactions and notes in the dealership CRM system

Understand customer needs and help direct them to the correct department or advisor

Support dealership marketing efforts through follow-up calls and customer outreach

Maintain contact lists and manage appointment schedules with accuracy

Communicate professionally with internal departments to ensure smooth handoffs

Qualifications

Customer service or call center experience preferred

Ability to manage a high volume of calls and digital communications

Strong communication and active listening skills

Comfortable using computers and CRM systems (training provided)

Must be organized, dependable, and team-oriented

Positive attitude and willingness to learn

Valid driver’s license required

Why Join Veero Ford & Chrysler Dodge Jeep Ram

Supportive and team-focused work culture

Ongoing training and skill development

Opportunity to grow into sales, service, or leadership roles

Stable dealership with long-term community reputation

Benefits

Competitive pay based on experience and certification

Medical, dental, and vision insurance

Health Saving Account

Health Reimbursement Arrangement

Relocation Assistance for qualified applicants

401(k) with company match

Paid time off and holidays

Life insurance and vehicle purchase program

Career advancement and long-term job security

Equal Opportunity Employer Statement

Veero Ford & Chrysler Dodge Jeep Ram is an Equal Opportunity Employer. We do not discriminate on the basis of race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other protected characteristic. All qualified applicants are encouraged to apply.