Prevention Care Manager

Job Title : Prevention Care Manager

Location :    Syracuse

Salary : $20.00 - $22.00

Classification : Full-time, Non-Exempt.  (35 Hours) per week; occasional evenings and weekends are expected for workshops, conferences, and seminars.

Position Summary : The Prevention Care Manager provides low-barrier, trauma-informed care coordination for BIPOC and justice-involved people who use drugs. Using a harm reduction approach, the PCM supports participants in accessing essential services like healthcare, behavioral health, MOUD, support services, and other community-based resources, benefits, and entitlements. They work one-on-one with participants to assess their needs, develop action plans, and reduce barriers related to stigma, poverty, and systemic discrimination. This role plays a key part in improving health outcomes, reducing overdose risk, and helping participants stay connected to care through advocacy, trust-building, and consistent follow-up.

Apply : recruitment@acrhealth.org

Minimum Qualifications :

• Bachelor’s degree plus one-year of experience OR an equivalent combination of education and experience. Qualifying experience includes working in non-profit social services or healthcare setting providing direct client related services to diverse populations (e.g., people who use drugs (PWUD), justice involved individuals, those with mental health diagnoses, etc.).  This is a critical component to the agency’s values and the work that is done in our community.
• Case management and healthcare experience preferred.
• Excellent organizational and time management skills.
• Fluency in both Spanish and English is preferred.
• Computer skills and proficiency in Microsoft Office are a must; Electronic Health Records systems experience is preferred.
• Valid New York State driver’s license and access to a reliable vehicle with current insurance for work-related travel, training, outreach, and occasional client transportation. Employees are not required to own a personal vehicle but must have consistent access to one when necessary.
• Sensitivity to HIV / AIDS, chronic illness, LGTBQ+ issues and a strong commitment to the mission, vision, and values of ACR Health and adherence to HIPAA compliance are essential.
• Lived Experience of homelessness, substance use, as well as BIPOC and LGBTQI+ preferred.

Primary Responsibilities :

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