Compliance Training Program Manager
Mercury is revolutionizing finance for startups by building a complete, user-friendly banking
- stack. We prioritize creating a secure and seamless experience for entrepreneurs while upholding the highest standards of compliance and safety.
As the Compliance Training Program Manager, you will design and own Mercury's enterprise-wide compliance training program. This role is essential to ensuring employees understand and adhere to regulatory, ethical, and operational standards in a high-growth, technology-driven environment. You will report to the Senior Manager of Compliance Governance & Oversight and partner closely with cross-functional stakeholders across Compliance, Legal, Product, AML, People, and Engineering.
This is a unique opportunity to build and scale a high-impact training function from the ground up. You will have the autonomy to define training strategy, identify needs, create and deliver content, and introduce tools and workflows that enhance Mercury's compliance culture and regulatory readiness.
Mercury is a financial technology company, not a bank. Banking services provided through Choice Financial Group, Column N.A., and Evolve Bank & Trust, Members FDIC.As part of the journey, we would expect you to :
Conduct a company-wide training needs assessment to identify training gaps, regulatory obligations, and team-specific risk exposureBuild and maintain a comprehensive compliance training calendar covering onboarding, annual, ad hoc, and targeted trainingDevelop and deliver training on a variety of topics, including AML / BSA, UDAAP, Fair Lending, complaints, information security, product compliance, third-party risk, and moreDesign content using sound instructional design principles and tailor it to a variety of audiences (e.g., CX, Product, Engineering, bank partners)Manage our learning management system (LMS) including assignment logic, tracking, reminders, reporting, and audit-readinessCollaborate closely with SMEs and stakeholders to ensure training is accurate, engaging, and effectiveOwn metrics and feedback loops to evaluate training program effectiveness, improve comprehension, and reduce risk behaviorBuild scalable, repeatable workflows to support training delivery, including integrations with onboarding and regulatory change management processesStay up to date on emerging compliance risks and regulatory expectations to continuously evolve the training programThere are lots of paths that could lead you to be successful in a role like this; we think the strongest candidates will have some of this experience :
Proven experience building or scaling a compliance or risk training program at a fintech, financial institution, or high-growth tech companyStrong knowledge of compliance domains (e.g., AML / BSA, UDAAP, Fair Lending, Privacy, Product Compliance) and how to communicate these effectively to different functionsExpertise in instructional design principles and tools, as well as LMS platforms (e.g., WorkRamp, Docebo, or similar)Excellent program and stakeholder management skills you are comfortable aligning Legal, Compliance, Product, and People teams around shared goalsYou independently define and gain consensus on what quality looks like in your workYou proactively find, prioritize, and execute key projects, balancing strategic planning with tactical deliveryYou thrive in an environment that values creativity, autonomy, and iterationThe total rewards package at Mercury includes base salary, equity (stock options), and benefits.
Our salary and equity ranges are highly competitive within the SaaS and fintech industry and are updated regularly using the most reliable compensation survey data for our industry. New hire offers are made based on a candidate's experience, expertise, geographic location, and internal pay equity relative to peers.
Our target new hire base salary ranges for this role are the following :
US employees in New York City, Los Angeles, Seattle, or the San Francisco Bay Area : $160,900 - $201,100US employees outside of New York City, Los Angeles, Seattle, or the San Francisco Bay Area : $144,800 - $181,000Canadian employees (any location) : CAD $152,100 - $190,000Mercury values diversity & belonging and is proud to be an Equal Employment Opportunity employer. All individuals seeking employment at Mercury are considered without regard to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, sexual orientation, or any other legally protected characteristic. We are committed to providing reasonable accommodations throughout the recruitment process for applicants with disabilities or special needs.