Membership Manager
US FitnessNewport News, VA, US4 hours ago
Job type
- Full-time
Job descriptionHigh school diploma or GED required CPR / AED certification (or willingness to obtain within 30 days) 2+ years sales experience preferred Strong communication, sales, and people-management skills Organized, punctual, and customer-focused with a friendly, professional presence Comfortable with basic computer systems (MS Office, CRM / sales tracking) Willingness to work flexible hours (including weekends and evenings) Be part of a fun, fast-paced team dedicated to member success Opportunities to grow into leadership roles across our expanding club network Complimentary club membership + guest privileges Discounts on training, spa services, programs, and apparel Employee referral bonus In-house Certification + Continuing Education Full-Time Only : Medical, dental, vision, life insurance, 401(k), and paid time off
Join our energetic club team and lead the member experience! As a Membership Manager you'll keep members happy, drive consistent membership enrollment, and help manage day-to-day club operations. You'll provide tours, convert prospects - all while delivering the Ultimate Fitness Experience.
What you'll do :
- You'll build strong relationships, guide members through tailored onboarding, and proactively follow up to ensure they're making progress and staying engaged
- Recruit, convert, and retain members to meet monthly membership goals
- Host tours, convert prospects, and ensure successful onboarding
- Generate local leads and support club marketing
- Track leads, appointments, and referrals in our CRM
- Maintain high standards for member service, safety, and club appearance
- Lead from the Front and help with day-to-day club ops
What we're looking for :
Why you'll love it
Benefits & Perks :
US FITNESS IS AN EQUAL OPPORTUNITY EMPLOYER
Equal Opportunity Employer / Protected Veterans / Individuals with Disabilities
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Membership Manager • Newport News, VA, US
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