Service Manager

Vallejo Chrysler Dodge Jeep Ram (CDJR) Vallejo, CA Vallejo CDJR is seeking a high-performance Service Manager to lead and grow our service drive.

We are looking for a proven leader who understands fixed operations, drives accountability, builds strong technician teams, and is focused on profitability and customer retention.

If you are process-driven, numbers-focused, and ready to take ownership of a growing department, we want to speak with you.

Compensation $7,000 – $15,000 per month (Based on experience, performance history, and leadership ability) Aggressive pay plan for the right candidate.

Responsibilities Lead and manage all aspects of the service department Drive customer pay growth and increase effective labor rate Monitor and improve key metrics (GP, hours per RO, proficiency, CSI, absorption) Recruit, develop, and retain top-performing technicians and advisors Oversee dispatch, workflow, and shop productivity Control warranty processes and minimize chargebacks Improve service retention and declined service recovery Build a culture of accountability, urgency, and professionalism Work closely with Parts and Sales to maximize fixed operations performance Qualifications Previous Service Manager experience required (CDJR experience preferred) Strong understanding of fixed ops KPIs and financial statements Proven record of increasing gross profit and car count Experience managing technician productivity and shop capacity Knowledge of Stellantis warranty and processes is a plus Strong leadership, communication, and organizational skills High level of integrity and ownership mentality What We’re Looking For A leader, not just a manager Someone who builds teams, not excuses Performance-driven and metric-focused Strong in both customer satisfaction and profitability Ready to grow a department to the next level Vallejo CDJR is committed to building a strong fixed operations foundation and we are looking for the right leader to help drive that growth.

If you are confident in your ability to lead, grow, and produce results — apply today.

Vallejo Chrysler Dodge Jeep Ram Where performance meets opportunity.

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