Franchise Engagement Manager

Benefits : Child Care Benefits

401(k)

401(k) matching

Competitive salary

Dental insurance

Employee discounts

Free food & snacks

Health insurance

Opportunity for advancement

Paid time off

Training & development

Tuition assistance

Vision insurance

Wellness resources

Location : Deerfield Beach, FL (On-site) Employment Type : Full-Time Reports To : Senior Vice President, Center Development

Position Summary

The Franchise Engagement Manager guides franchisees through the new center development process—from agreement execution to center opening. This role ensures franchisees are supported, informed, and set up for success by providing transparent updates, managing expectations, and coordinating communication across internal teams.

Key Responsibilities

• Serve as the main contact for franchisees during development
• Set and manage expectations on site development and construction timelines
• Maintain franchisee engagement during long / uncertain periods
• Coordinate updates across real estate, construction, and internal departments
• Track progress, document milestones, and manage centralized tools
• Collaborate with Operations, Marketing, Compliance, and Learning teams
• Manage transition to Operations upon receiving Certificate of Occupancy (CO)
• Liaise with third-party vendors as needed
• Support development and maintenance of scalable systems / processes
• Identify pipeline bottlenecks and collaborate on solutions
• Contribute to special projects and process improvements

Qualifications

Core Competencies

What We Offer

The Learning Experience is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.