Senior Relocation Project Manager
JLL empowers you to shape a brighter way. Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you've got deep experience in commercial real estate, skilled trades or technology, or you're looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.
What This Job Involves :
- Manage all relocation activities on account of for specific projects; incorporating and creating "best practices"
- Ensure all relocation activities are performed in a manner consistent with documented processes and in accordance with JLL's policies and procedures
- Ensure operations manual is in place and updated (on account)
- Provide a single point of contact for all relocation project activities for client, regularly update client with updates to scope, schedule, and budget as necessary
- Facilitate and document project meetings with internal staff and key stakeholders to ensure responsibilities are communicated and understood by all concerned.
- Participate in planning meetings hosted by the client, Occupancy Planning and other key stakeholders
- Develop and implement relocation project plan and budget through collaboration with the facility manager, project manager and construction manager; as required Procure and manage move labor, including vendor / contractor RFP, bidding process, evaluate proposals and recommend selection of vendor / contractor
- Manage supporting suppliers (technology, telephony, furniture, etc.)
- Perform data input into the CAFM system to maintain occupancy information
- Develop and deliver required project specific reporting, and BI surveys
- Coordinate schedule, budget and scope as necessary with various service providers (IT, VTS, Construction and Associate Relocations and Furniture Installation contractor, etc.)
- Determine the pricing for any non-baseline work requested (i.e. construction-related needs, furniture reconfigurations, people relocations that exceed baseline parameters, etc.)
- Provide move signage, general move directions, and be present on campus or at the move site, available to answer questions, organize move orientations, and resolve post-move issues.
Business Development / Growth Of The Company :
Directly responsible for enhancing team revenues through the maintenance and expansion of existing client relationships and by developing new relationships and maintaining existing client relationships.Functions as a subject matter expert for a specific product or service.Able to communicate all available products and service offerings of JLL. Contributes to the development of new product and service delivery ideas for the business unit.Understand RFP / RFQ documents, contract and proposal terminologyEstimate proposal pricing as it relates to man hour assignments per specific project sub-task or price whole project depending on sizeParticipate in presentation interviews, convey key points and answer potential client questions with a firm understanding of the project and the potential clientParticipate in industry, networking, and educational events; with confidence, represent JLL's core business Customer ExperienceResponsible for developing and implementing the detailed communication plan with clientExhibit strong verbal communication skills at all levels of the client organization and across the extended project teamMeet or exceed client expectations by focusing on client goals and objectives and by holding the project team accountable while staying within scope, schedule, and budgetIdentify and resolve critical client issues, or inform Team Lead / RMD when intervention is neededUnderstand and adopt behaviors of the client culture; supervise JLL project team in following the same behaviorKeep client informed of project activities and seek client's cooperation and approval for implementation of any changes to the project planLeadership / Staff Management :
Provide career guidance and development for employees, including mentor recommendations, career pathingProvide excellent onboarding, training, and team buildingActively support an environment of teamwork, cooperation, performance excellence and personal successParticipate in the individual performance management program and personal development planning for members of the teamAlign with facilities leadership team as a manager and act in a manager capacity for anything at the site / sAct as an ambassador for JLL, adopting and maintaining the firm's core values of Teamwork, Ethics and ExcellenceContribute to the "skill" development of other team members; motivate the team by demonstrating how their contributions affect project outcomeRecommend additional training and development of personnelConduct screening calls, interviews and hiring practicesParticipate in new employee orientation and training, including setting up hiring "buddy" and setting up shadowing opportunitiesSound like you? To apply, you should have :
College strongly preferred in Accounting, Business, Architecture, Engineering, Interior Design or Construction Management.4-6 years of facility, project or construction-related experience in a Corporate Real Estate environment.Minimum 2 years as a Relocation Manager or related experience.Proficiency in a range of information technology tools and platforms.Strong analytical, organizational, and presentation skills.Excellent written and verbal skillsLocation : On-site Atlanta, GA
If this job description resonates with you, we encourage you to apply, even if you don't meet all the requirements. We're interested in getting to know you and what you bring to the table!
Personalized benefits that support personal well-being and growth :
JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health. Some of these benefits may include :
401(k) plan with matching company contributionsComprehensive Medical, Dental & Vision CarePaid parental leave at 100% of salaryPaid Time Off and Company Holidays