Deficiency Estimator 360

Deficiency Estimator 360

Location: Portland, OR
Compensation: $26–$28/hour base + uncapped commission

A leading regional provider of fire and life safety solutions is expanding its team and seeking a driven and detail-oriented Deficiency Estimator 360 to help transform client safety across the Pacific Northwest. This role offers a unique opportunity to work in a high-impact environment where safety, customer service, and growth converge. As part of a company committed to excellence, innovation, and community impact, this position plays a critical role in identifying and resolving system deficiencies—enhancing safety while supporting company revenue goals.

Key Responsibilities:

• Assess field reports, inspection notes, and service documentation to identify fire protection system deficiencies (including alarms, kitchen hoods, suppression equipment, and related infrastructure).
• Generate proposals and solutions that align with identified deficiencies and present them professionally to clients.
• Collaborate with service and operations teams to ensure smooth turnover, clear communication, and timely resolution of deficiency work.
• Review inspection data in compliance platforms regularly and initiate proposal workflows within required turnaround times.
• Maintain accurate status records in service tracking platforms for all ongoing work, from “Reviewed” to “Completed.”
• Prioritize customer needs and time-sensitive orders with a focus on urgency and accuracy.
• Support internal process improvements by delivering high-quality service hand-offs and documentation.
• Conduct on-site evaluations when needed for quoting accuracy.
• Stay current with product and service knowledge, especially fire suppression and monitoring systems.
• Deliver exceptional customer service while meeting sales goals and driving revenue growth.

Qualifications:

• 1–3 years of sales or estimating experience in fire safety or a related technical services field.
• Experience or working knowledge of fire suppression systems is highly desirable.
• Strong communication, time management, and customer-facing skills.
• High school diploma or GED required; a degree in business, technical, or related field is preferred.
• Valid driver’s license with a satisfactory driving record.

Why Apply:

• Health & Wellness: Medical, dental, and vision plans, plus Health Savings Account (HSA) with company contributions.
• Stability & Growth: Join a team with a strong reputation for excellence and opportunities for internal advancement.
• Generous Time Off: Paid Time Off (PTO), 10 paid holidays, and PTO cash-out options.
• Retirement Planning: 401(k) with company match.
• Extras: Employee assistance programs, referral bonuses, and quarterly employee appreciation events.

If you are a proactive, detail-oriented professional with a passion for safety and customer service, this role offers a compelling path to grow your career in a high-demand, mission-driven industry.