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Service Advisor

Service Advisor

HW Kia of West CountyBallwin, MO, US
30+ days ago
Job type
  • Full-time
Job description

Job Description

Job Description

TOP PERFORMER Service Advisors wanted! Six-figure earning potential.

  • Calling all “TOP PERFORMER” service advisors!
  • Join a team with a proven sales system
  • Turn your results into a six-figure career!
  • Top results deserve top pay – HW Kia of West County Delivers!
  • Bring your results to a dealer that will reward them
  • Are you a top performer who consistently delivers the best numbers in your service department?
  • Is your compensation package reflecting your ‘TOP PERFORMER’ status?
  • Tired of your pay plan being changed?
  • Are you tired of management & systems that don't support you?

We understand what Top Performers need to thrive.

We are looking for a talented service advisor to join our team of All-Stars. We have a fun and unique system that produces extraordinary results. Do you have the horsepower to join our team of All-Stars?

Ready to be both challenged and rewarded?

Then apply today and bring your ‘TOP PERFORMER’ results to a dealership that will reward them. Top Performers deserve great pay and great benefits.  HW Kia of West County believes in paying for results.

Benefits

  • Competitive Pay
  • Medical, Dental, & Vision Insurance
  • 401(k) Plan with Company Match
  • Vacation & Holiday Pay
  • Friendly work environment
  • Growth opportunities
  • Employee vehicle purchase plans
  • Saturday Lunches
  • Family-owned and operated
  • Long-term job security
  • Discounts on products and services
  • Responsibilities

  • Provide excellent customer service to maximize customer satisfaction scores
  • Greet customers in an enthusiastic manner
  • Perform introductory walk around with customers in the service drive
  • Manage time in a fast-paced work environment
  • Actively listen to customers while receiving / documenting customers' needs and concerns
  • Work as a team with technicians to achieve maximum productivity
  • Fully complete the advisor section of the electronic multi-point inspection
  • Advise customers of all maintenance and mechanical needs using the provided maintenance menu
  • Effectively translate technician recommendations into a language customers can understand
  • Develop and provide accurate time and monetary quotes for each repair
  • Receive payment for maintenance and repairs
  • Go for a test drive with customers to verify concerns when necessary
  • Any other task provided by management staff
  • Qualifications

  • Exceptional time management skills
  • Positive attitude and superior customer service skills
  • Basic understanding of automotive technology and terminology
  • Previous advisor experience preferred; Kia experience a plus!
  • Ability to work while standing for extended hours
  • Ability to work some Saturdays
  • Effectively use computer-based software and hardware
  • Ability and willingness to change with the industry
  • Valid driver's license and clean driving record
  • Willing to submit to a criminal background check and drug screen
  • HW Kia of West County provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, pregnancy, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

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