Project Manager III - Implementation

IPM III Position Overview

The IPM III leads project teams spanning Property Development, Client Project Delivery, Strategic & Enterprise Sales, Solutions Engineering, IT, and Facilities Operations. The role involves validating requirements, managing communications, addressing issues, and mitigating risks to ensure successful project delivery. The candidate must be highly organized and experienced, with excellent verbal and written communication skills and relevant technical knowledge to satisfy both internal and external stakeholders.

Essential Duties and Responsibilities

Manage a portfolio of complex data center deployments across various organizational verticals including Enterprise, Hyperscale, and Strategic Accounts. Own the entire project lifecycle from initiation to completion, maintaining visibility of construction and fit-out activities to deliver data center services. Develop and manage project plans covering communications, resources, issues, risks, and vendor relationships as needed. Validate project scope, requirements, Statements of Work, and product specifications for customer data center services. Understand and resolve interdependence among operational, business, and customer needs to achieve stakeholder alignment. Serve as the primary contact for project updates to all stakeholders, facilitating regular meetings and timely communications via multiple channels. Lead project teams by holding members accountable for meeting milestones and timelines. Monitor and control project outcomes to resolve conflicts, dependencies, and risks, ensuring critical deliverables are met. Provide periodic reports, metrics, and summaries to executive representatives across business units. Maintain communication with sales leadership to stay informed of the sales pipeline and proactively deliver optimal service. Utilize PMBOK best practices and established project methodologies to enhance project management capabilities and internal processes.

Basic Qualifications

Minimum of 7 years of progressive project management experience in Data Center industry, critical facility, environments. Bachelor's degree in business, computer science, engineering or a related field, or equivalent professional experience. Relevant certifications such as PMP, PMI-ACP, CAPM, Project+, Scrum / Agile, or Six Sigma. Proficiency with Microsoft Office Suite including MS Project, Excel, Word, PowerPoint, and Visio. Experience working with construction deployments. Excellent verbal and written communication as well as analytical problem-solving skills. Leadership, diplomacy, and motivational skills to manage across multiple business units effectively.

Preferred Qualifications

Advanced technical understanding of data center infrastructure components and their functions. Familiarity with leading project management, construction, and CRM tools such as Smartsheet, Salesforce, ServiceNow, and Procore. Experience understanding budgets and vendor contracts. Experience with Waterfall, Agile, and Scrum methodologies.

Knowledge, Skills, and Abilities

Superior verbal and written communication and analytical problem-solving skills. Strong leadership, diplomacy and motivational skills, including the ability to manage up, down and across multiple business units and organizations. Self-motivated, goal-oriented individual with extensive experience multi-tasking across multiple concurrent and complex projects. Strong communication, organization, and management skills. Strong time management and interpersonal skills. Ability to prioritize in a fast-paced environment.

Total Rewards

This role is eligible for a competitive benefits package that includes : medical, dental, vision, life, and disability insurance; 401(k) retirement plan; flexible spending and HSA accounts; paid holidays; paid time off; paid volunteer days; employee assistance program; tuition assistance; parental leave; military leave assistance; QTS scholarship for dependents; wellness program, and other company benefits. This position is bonus eligible. We conform to all the laws, statutes, and regulations concerning equal employment opportunities and affirmative action. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity, or national origin, age, disability status, Genetic Information & Testing, Family & Medical Leave, protected veteran status, or any other characteristic protected by law. We prohibit retaliation against individuals who bring forth any complaint, orally or in writing, to the employer or the government, or against any individuals who assist or participate in the investigation of any complaint or discrimination claim.

QTS Commitment

QTS is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please send an e-mail to talentacquisition@qtsdatacenters.com and let us know the nature of your request and your contact information.