Description
Gaylord Entertainment
JOB DESCRIPTION
Job Title : Bartender
Department : F&B Outlets
Company : Gaylord Hotels
Reports To : Asst GM Restaurant
Supervises : N / A
Job Description Date :
10 / 03 / 06
Job Purpose : Two to three sentences describing the overall purpose of the job
Accurately mix and serve beverages to guests in a friendly and efficient manner.
Job Responsibilities : Maximum of ten responsibilities in order of percentage of time spent on functions from longest to shortest; do not list anything that does not represent at least 10% of the jobs time. Please include supervisory responsibilities.
1.
Greet guests take beverage orders from outlet service staff or directly from guests.
2.
Mix drinks cocktails and other bar beverages as ordered and in compliance with company standards.
3.
Check identification of guests to verify age requirements for purchase of alcohol.
4.
Handle an assigned house bank and follow all cash handling procedures.
5.
Collect payment for drinks served and balance cash receipts.
6.
Ensure that the assigned bar area is fully equipped with tools and products needed for mixing beverages and serving guests.
7.
Serve snacks or food items to guests seated at the bar where appropriate.
8.
Clean bar assigned work area and area tables as needed.
9.
Assist with training and ensure that new employees are fully oriented to proper procedures and policies.
Demonstrate thorough knowledge of food and beverage products menus and promotions.
10.
Perform other duties as assigned.
Job Qualifications : Describe the minimum qualifications needed to complete the job responsibilities.
Education
High school diploma or equivalent preferred.
Experience
Minimum one year bartending experience in a high volume operation preferred. Good communication skills required.
Licenses / Certifications
Food Handlers Card and Alcoholic Beverage Commission Card (ABC card) may be required.
Management Activities : Check all that apply
Interview select and train STARS
Set and adjust their rates of pay and hours of work
Direct the work of STARS
Appraise STARS productivity and efficiency for the purpose of recommending promotions or other changes in status
Handle STAR complaints
Discipline STARS
Plan the work
Determine the techniques to be used
Apportion the work among the STARS
Determine the type of materials supplies machinery equipment or tools to be used or merchandise to be bought stocked and sold
Control the flow and distribution of materials or merchandise and supplies
Provide for the safety and security of the employees or the property
Plan and control the budget
Monitor or implement legal compliance measures
Customarily and regularly direct the work of at least 2 or more full-time STARS or their equivalent (1 full-time STAR at 40 and 2 half-time STARS at 20 hours each are equivalent to 2 full-time STARS).
Authority to hire or fire other STARS or makes suggestions and recommendations as to the hiring firing advancement promotion or any other change of status of other employees are given particular weight.
Discretion & Independent Judgment : Answer all questions and provide multiple specific examples.
Question
Answer ( If yes give multiple examples)
Does this position have authority to formulate affect interpret or implement management policies or operating practices
No
Does this position have authority to commit the employer in matters that have significant financial impact
No
Does this position have authority to waive or deviate from established policies and procedures without prior approval
No
Does this position have authority to negotiate and bind the company on significant matters
No
Is this position involved in planning long or short-term business objectives
No
Does this position represent the company in handling complaints arbitrating disputes or resolving grievances
No
Does this position have authority to make an independent choice free from immediate direction or supervision or make decisions or recommendations that may occasionally be reviewed revised or reversed
No
Physical Requirements : Indicate requirements that are representative of those that must be met to successfully perform the essential duties of this job.
Ability to speak and hear. Close and distance vision. Frequent sitting with some walking and standing. Frequently lifts / carries up to 5 lbs. Continual use of manual dexterity and gross motor skills with frequent use of bi-manual dexterity and fine motor skills.
Additional physical and visual requirements (check all that apply)
Identify and distinguish colors
Stand for long periods of time
Walk extended distances
Lift / carry 6-25 lbs.
Lift / carry 26-50 lbs.
Lift / carry over 50 lbs.
Reach hands and arms in any direction
Kneel and / or stoop repeatedly
Other
Working Conditions : Indicate the environmental aspects of the job.
Continuously works inside and in close proximity to others.
Additional working conditions (check all that apply)
Outdoor weather conditions
Extreme cold (non-weather)
Extreme heat (non-weather)
Wet or humid conditions
Near moving or mechanical parts
On high precarious places
With fumes or airborne particles
Near toxic or caustic chemicals
Near risk of electrical shock
Near loud noises
In areas of strong vibration
Other : Varying weekly schedule required including evenings holidays weekends and overtime as business dictates.
For Compensation Department Use Only
Final Job Title : Bartender
Compensation Analyst
DK / CMc
Approved Job Grade : Date Job Evaluated :
10-5-06
Approved FLSA Status :
Non-Exempt
Job Family : F&B
Incentive Plan : Customer Sat Bonus
EEO Category : Service Workers
At Marriott International we are dedicated to being an equal opportunity employer welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and greatest strength lies in the rich blend of culture talent and experiences of our associates. We are committed to non-discrimination on any protected basis including disability veteran status or other basis protected by applicable law.
Key Skills
Restaurant Experience,Time Management,Aloha POS,Hospitality Experience,Bartending,Basic Math,Guest Relations Experience,POS,Serving Experience,Upselling,Computer Literacy,Cash Handling
Employment Type : Full-Time
Experience : years
Vacancy : 1
Bartender • National Harbor, Maryland, USA