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Retail Brand Ambassador, Roosevelt Field
Retail Brand Ambassador, Roosevelt FieldBIOLOGIQUE RECHERCHE • Garden City, NY, US
Retail Brand Ambassador, Roosevelt Field

Retail Brand Ambassador, Roosevelt Field

BIOLOGIQUE RECHERCHE • Garden City, NY, US
7 days ago
Job type
  • Full-time
  • Quick Apply
Job description

Role :

  • Brand Ambassador Summary : As a Brand Ambassador, you are the face of our brand within the department store.
  • You are responsible for delivering exceptional service, providing personalized skincare consultations, and representing the brand with grace, passion, and expertise.
  • Your ability to build lasting relationships, educate clients, and embody the brand ethos plays a vital role in cultivating loyalty and driving retail success.

Key Responsibilities :

  • Sales & Clienteling - Achieve daily and monthly sales goals through strong product knowledge, storytelling, and a consultative approach. - Build and maintain a loyal client base through follow-up communication, appointment setting, and client recordkeeping. - Drive traffic and conversions during events, promotions, and new product launches. - Proactively invite clients back for treatments, updates, and personalized product experiences.
  • Client Experience & Skincare Expertise - Greet every guest with warmth and professionalism, creating a welcoming and luxurious experience from the first interaction. - Conduct in-depth skincare consultations and recommend tailored regimens based on client needs and lifestyle. - Demonstrate product benefits with expert technique and confidence, always aligning with the brand’s elevated standards. - Offer mini-facials, product applications, and follow-up touchpoints to deepen engagement.
  • Brand Representation & Merchandising - Uphold the visual presentation and cleanliness of the counter in accordance with brand and department store standards. - Ensure testers are well-maintained and display units are always stocked and organized. - Wear brand wardrobe and maintain a polished, professional appearance that reflects the luxury positioning of the brand.
  • Collaboration & Operations - Support spa or treatment room operations if applicable, coordinating with estheticians and counter leadership. - Maintain accurate records of appointments, transactions, and client notes using point-of-sale and CRM systems. - Participate in trainings, briefings, and team meetings to stay informed and aligned on product launches and performance goals.
  • Experience & Qualifications :

  • Minimum 1–2 years of experience in luxury retail, beauty, or skincare environment - Strong knowledge of skincare, ingredients, and product performance - Passion for client service, personal wellness, and luxury beauty - Flexibility to work retail hours including evenings, weekends, and holidays Core Competencies : - Enthusiastic, client-first approach with emotional intelligence and refined communication - Confidence in product storytelling, consultation, and selling techniques - Team-oriented with a proactive and adaptable mindset - Professional appearance and commitment to luxury standards Technical Proficiency : - Familiarity with POS systems, appointment scheduling tools, and clienteling platforms - Comfort with digital client communication and tracking tools Powered by JazzHR
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