Personnel Security Case Management Support, PERSEC

Personnel Security Specialist

SAIC is seeking an experienced Personnel Security Specialist to support NGA's Office of Security. This individual will be required to operate in a diverse security environment. An active TS / SCI is required in order to be considered for this role. This position will be responsible for the following :

• Provide case management support to established PERSEC programs
• Support the execution and maintenance of the day-to-day customer PERSEC programs through case management initiatives
• Provide agency level technical expertise concerning the personnel security disciplines and standard operating procedures in support of case management initiatives
• Prepare, support, and administer PERSEC program briefings, as needed
• Prepare, write, and present reports / whitepapers, various forms of correspondence, as required
• Research, prepare, and maintain security procedures / guidance in support of case management
• Brief customer leadership and other customer KC's regarding the program requirements and regulations in support of case management initiatives
• Appropriately and accurately maintain and update databases and files with data entry in a timely manner related to case management initiatives, as needed
• Respond in a timely manner to all telephone and / or email actions, questions, or status inquires
• Assist in maintaining distribution lists for customers to contact PERSEC for case management initiatives, as needed / required
• Bring case management initiatives issues to the attention of the government Team Leads
• Assist the government PERSEC team to help in developing recommendations for improvement
• Provide service excellence in guidance and resolution to internal and external customers' questions and inquiries in a timely manner for support to their programs
• Utilizes a variety of security concepts, principles and practices to analyze and recommend solutions for difficult and complex security issues
• Document and provide Weekly Activity Report (WAR) actions in the designated template and timeline to the Government Lead
• Monitor all case progress to ensure cases are completed within IRTPA / DNI mandates
• Manage assignment, tracking, reporting and prioritization of cases as specified by the Government
• Accurately create the DNI Quarterly Metrics reports and deliver for review at least three business days prior to the external suspense
• Prepare the monthly metrics slides with all required information and deliver to customer leadership by the seventh business day of the month
• Elevate issues and proposed solutions to bottlenecks precluding achievement of metrics
• Maintain all tracking reports and status reports in PERSEC Drive shared files, with the latest revision in the external folder, and historical records maintained in an archive folder
• Maintain metrics slides and reports in the PERSEC shared files on COE and SBU, as appropriate based on classification level
• Ensure all case data entry is current and accurate in the PeopleSoft Investigations and Adjudication Modules
• Inspect and document that all folders are clearly marked and easily searchable; using the document mapping criteria provided by the Investigations and Adjudications Branch Chiefs
• Receive and process Electronic Deliveries (eDels) from customer Investigation Service Provider to respective branches
• Process and maintain all customer personnel electronic fingerprinting in accordance with customer policy and procedures and RapBack enrollment / maintenance guidelines
• Coordinate to obtain ink fingerprinting if electronic capturing is unavailable
• Process Other Government Agency File Procurement Request for National Agency Checks (NAC)

Qualifications

Required Skills and Experience :