Job Description
Job Description
Overview of Position :
The Nurse is an essential member of the patient-centered medical home team. Responsible for managing the individualized patient care, by promoting and restoring patients’ health through the nursing process; collaborating with provider and multi-disciplinary team members; providing physical and psychological support.
Education and Experience :
- Diploma in nursing with 2 years’ experience
- Current licensure through the South Carolina State Board of Nursing
- CPR (Cardiopulmonary Resuscitation) or BLS (Basic Life Support) certification required
- Possess excellent customer service skills and be well organized.
- At least 2 years of experience working in a primary or specialty care medical practice.
- Ability to work in a high-pressure environment.
Required Skills / Abilities :
Possess the ability to work with patients, families, clinical, and non-clinical staff and providers from a variety of backgrounds and lifestyles while maintaining a non-judgmental attitude.Must possess excellent oral and written communicationMust have the ability to collaborate with others to improve quality and address needsAbility to take initiative and handle various tasks simultaneouslyKnowledge of policies, procedures, regulations, and protocolsKnowledge of databases (ex : EMR systems)Bilingual in English / Spanish preferredMaintain current medical knowledge to include pharmacology (medication names and usage) knowledge requiredAt least two years of experience in a physician’s officeExcellent interpersonal skillsDetailed orientedAbility to multitaskCompassion for patientsAbility to administer a variety of treatments and medications as directedCapable of adapting to computer softwareSupervisory Responsibilities :
This position has no direct reportsEssential Job Functions :
Assess the needs of patients based on data collected through history observation, physical exam, telephone triage, and analysis or diagnostic dataPerforms direct patient care : triage, assessment, procedures, treatment, patient education, and follow up instructions.Assist patients and providers in obtaining medicinal prior authorizations when requiredVerifies the patient understands the purpose of the visit.Providers preventative Care information matching the patients age, gender, and health statusMaintain knowledge of the principles of the skills needed for practical nursing to provide patient care and treatmentKnowledge of examination, diagnostic and treatment room proceduresAbility to interpret, adapt, and apply guidelines and proceduresBasic Critical Care and Chronic Illness ManagementRequired to participate in training opportunitiesHelps promote office efficiency and encounter volumesAbility to understand and administer vaccines and immunizations to pediatric and / or adult patientsResponsible for daily clinical workflow which includes but not limited to : Referral management, telephone encounters, lab results, medication refills, lab Q&A, compliance with sample medication logsWillingness to learn about AIDS Service Organizations and Community Health CentersAssist in training new nurses to the organization in the standard working procedures of HopeHealthAll other duties assignedPhysical Requirements :
Hearing : Adequate to perform job duties in person and over the telephone. Speaking : Must be able to communicate clearly to patients in person and over the telephone. Vision : Visual acuity adequately to perform job duties, including reading information from printed sources and computer screens. Other : Requires occasional lifting and carrying items weighing up to 10 pounds unassisted in normal daily activities and up to 30 lbs. for other required work activities. Additionally, requires frequent bending, reaching, and repetitive hand movements (especially if keyboarding and writing), standing, walking, squatting, and sitting, with some lifting, pushing and pulling exerted regularly throughout a regular work shift.
