Senior Fraud Risk & Governance Manager

About Working at Commerce

Building a career here is more than just steps on a ladder. It’s about helping people find financial safety and success, helping businesses thrive, and making sure people and their money are taken care of. And our commitment doesn’t stop there. Our culture is about our people, the ones in our communities and the ones that work with us.

Here, you’ll find opportunities to grow and learn, to connect with others, and build relationships with the people around you. You’ll have the space and resources to grow into the best version of yourself. Because our number one investment is you.

Creating an award-winning culture doesn't come easy. And after 160 years, we know Commerce Bank is only at its best when our people are. If this sounds interesting to you, keep reading and let’s talk.

Compensation Range

Annual Salary : $91,000.00 - $107,000.00 (Amount based on relevant experience, skills, and competencies.)

About This Job

The main purpose of this job is to lead the development, implementation, and oversight of a comprehensive fraud risk management and governance program. This role is responsible for establishing and maintaining the organization’s fraud risk framework, policies, controls, and governance structures to proactively identify, prevent, detect, and respond to fraud across all business lines. The ideal candidate will possess strong analytical, investigative, and leadership skills, and collaborate cross-functionally to protect the organization from financial and reputational harm.

Essential Functions

Design and implement a fraud risk management program aligned with regulatory requirements and business operations

Develop and maintain fraud-related policies, procedures, and training programs

Conduct fraud risk assessments and identify control gaps and mitigation strategies

Select and manage fraud detection tools, technologies, and case management systems

Support fraud governance boards and ensure adherence to internal policies and external regulations (e.g., FFIEC, BSA / AML)

Monitor fraud trends and emerging threats; recommend and implement proactive controls

Prepare and present fraud-related reports to senior management and regulatory bodies

Support investigations of suspected fraud incidents, coordinating with internal teams, law enforcement, and regulatory agencies

Partner with areas such as Compliance, AML, Internal Audit, Legal, IT Security, and business units to integrate fraud controls into systems and processes

Promote a culture of fraud awareness and ethical conduct across the organization

Analyze data to identify patterns, trends, and potential fraud risks

Monitor the effectiveness of fraud management practices and support data-driven decision-making

Perform other duties as assigned

Knowledge, Skills & Abilities Required

Strong knowledge of fraud risk and governance, including best practices

Strong knowledge of fraud typologies, regulatory requirements, and fraud detection technologies

Proficiency in financial and data analysis tools

Strong analytical, investigative, and problem-solving skills

Excellent communication, leadership, and project management abilities

Business acumen and ability to integrate fraud controls into operational processes

Motivated and organized self-starter with strong attention to detail and the ability to manage multiple priorities

Inquisitive, agile, and strong team player with excellent written, verbal, and interpersonal communication skills

Ability to remain adaptable and resilient to all situations with an optimistic outlook and cast a positive shadow that is aligned with our culture and Core Values

Intermediate level proficiency with Microsoft Word, Excel, Teams, and Outlook

Education & Experience

Bachelor’s degree in Criminal Justice, Finance, Accounting, Risk Management, or related field or equivalent combination of education and experience required. Master’s degree preferred.

7+ years of experience in fraud prevention, investigation, or risk management within financial services required

Proven experience in building or enhancing fraud programs and governance structures required

Professional certifications such as CFE (Certified Fraud Examiner) or CAMS (Certified Anti-Money Laundering Specialist) preferred

• Hybrid Schedule : In office 2 - 3 days per week
• For individuals applying, assigned and / or hired to work in areas with pay transparency requirements, Commerce is required by law to include a reasonable estimate of the compensation range for some roles. This compensation range is for the Senior Fraud Risk & Governance Manager job and contemplates a wide range of factors that are considered in making compensation decisions, including but not limited to location, skill sets, education, relevant experience and training, licensure and certifications, and other business and organizational needs. The disclosed range estimate has not been adjusted for any applicable differentials (geographic, bilingual, or shift) that could be associated with the position or where it is filled. At Commerce, compensation decisions are dependent on the facts and circumstances of each situation. A reasonable estimate of the current base pay is $91,000 to $107,000 annually.

#LI-Hybrid

The candidate selected for this position may be eligible for the following employment benefits : employer sponsored health, dental, and vision insurance, 401(k), life insurance, paid vacation, and paid personal time. In addition, we offer career development, education assistance, and voluntary supplemental benefits. Click here () to learn more.

Location : 811 Main St, Kansas City, Missouri 64105

Time Type : Full time

Commerce Bank has been awarded numerous awards for our company culture. We have been included on distinguished lists such as Forbes’ Best Midsized Employers, Forbes’ Best Employers for Women, and Korn Ferry’s Engaged Performance Award. You’ll see the difference for yourself when you join the team.

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Equal Opportunity Employer

Commerce Bank is proud to be an Equal Employment Opportunity employer and believes that every individual should have the opportunity to work at a job for which he, she or they qualifies. We celebrate diversity and do not discriminate based on race, color, ancestry, ethnicity, gender identity, gender expression, sex, sexual orientation, disability (including physical or mental handicap), age, veteran status, military status, national origin, religion, pregnancy status, marital status, genetic information, or any other status protected by applicable federal, state or local law.