Collections Manager

The role : Collections Manager (Future Operations Leader) Quality Acceptance seeks a visionary Collections Manager to lead the evolution from traditional collections to a digital-first, analytics-powered operation. This is an opportunity to work closely with company ownership and play a pivotal role in shaping strategy, technology adoption, and team development across U.S. and Mexico operations. We’re looking for a leader who sees beyond manual calling and understands that the future of collections lies in data, machine learning, and behavioral analytics. You’ll help mentor teams, implement AI-assisted workflows, and design operational systems that connect people, data, and performance in real time.