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Customer Service Representative

Customer Service Representative

ManpowerPensacola, FL, US
4 days ago
Job type
  • Full-time
Job description

Customer Service Representative

Our client, a dynamic leader in the customer service industry, is seeking a Customer Service Representative to join their team. As a Customer Service Representative, you will be part of the customer support department, providing essential assistance to clients and enhancing their experience. The ideal candidate will have excellent communication skills, a strong problem-solving ability, and a customer-focused mindset which will align successfully in the organization.

Location : Pensacola, FL

Pay Range : $15 / hr

What's the Job?

  • Provide exceptional customer service by addressing inquiries and resolving issues promptly.
  • Maintain a positive and professional demeanor while interacting with clients.
  • Document customer interactions and follow up on outstanding issues.
  • Collaborate with team members to enhance service delivery and improve processes.
  • Stay informed about product updates and company policies to provide accurate information.

What's Needed?

  • Strong verbal and written communication skills.
  • Ability to handle challenging situations with patience and professionalism.
  • Proficiency in using customer service software and tools.
  • Experience in a customer-facing role is preferred.
  • Willingness to learn and adapt in a fast-paced environment.
  • What's in it for me?

  • Opportunity to work in a supportive and collaborative team environment.
  • Gain valuable experience in customer service and professional development.
  • Access to ongoing training and career advancement opportunities.
  • Work in a company that values diversity and inclusion.
  • Be part of a mission-driven organization focused on customer satisfaction.
  • Upon completion of waiting period associates are eligible for :

  • Medical and Prescription Drug Plans
  • Dental Plan
  • Supplemental Life Insurance
  • Short Term Disability Insurance
  • 401(k)
  • If this is a role that interests you and you'd like to learn more, click apply now and a recruiter will be in touch with you to discuss this great opportunity. We look forward to speaking with you!

    ManpowerGroup (NYSE : MAN), the leading global workforce solutions company, helps organizations transform in a fast-changing world of work by sourcing, assessing, developing, and managing the talent that enables them to win. We develop innovative solutions for hundreds of thousands of organizations every year, providing them with skilled talent while finding meaningful, sustainable employment for millions of people across a wide range of industries and skills. Our expert family of brands Manpower, Experis, Talent Solutions, and Jefferson Wells creates substantial value for candidates and clients across more than 75 countries and territories and has done so for over 70 years. We are recognized consistently for our diversity - as a best place to work for Women, Inclusion, Equality and Disability and in 2023 ManpowerGroup was named one of the World's Most Ethical Companies for the 14th year - all confirming our position as the brand of choice for in-demand talent.

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    Customer Service Representative • Pensacola, FL, US

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