Lead Product Manager - Adobe Experience Platform

Lead Product Manager

Become a part of our caring community and help us put health first. Humana's Product organization is seeking a Lead Product Manager to drive the strategy, development, and optimization of the Adobe Experience Platform (AEP). In this role, you will serve as a key product leader responsible for translating business needs into platform capabilities that enable personalized, data-driven customer experiences. You'll work closely with cross-functional teams to deliver scalable solutions across Real-Time CDP, Journey Optimizer, and Customer Journey Analytics. This role is focused on growing adoption and usage of Adobe Experience Platform as an enterprise platform. Success in this role means partnering with key lines of business to translate requirements into detailed product features for engineering teams to enable. Your ability to collaborate with engineering and other platform teams to solve challenges will be key to your success. Your work will scale AEP as an enterprise platform and provide stakeholders with clear visibility into AEP's performance and value.

Key Responsibilities

Cross-Functional Collaboration

Partner with marketing, engineering, data, and customer experience teams to ensure seamless implementation and adoption of AEP features

Translate business requirements into detailed product features and user stories, prioritizing based on impact and feasibility

Collaborate with Adobe account teams and solution architects to optimize platform usage and stay ahead of product innovations

Product Strategy & Execution

Assist in maintaining the product roadmap for AEP capabilities, aligned with enterprise goals and customer experience strategies

Lead agile product development cycles, ensuring timely delivery and high-quality outcomes

Customer-Centric Design

Advocate for customer needs by leveraging data, feedback, and research to inform product decisions

Ensure AEP capabilities support personalized, omnichannel experiences that drive engagement and satisfaction

Governance & Compliance

Engage legal, privacy, and data governance teams to ensure platform features comply with HIPAA, GDPR, TCPA, and other relevant regulations when applicable

Embed consent and preference management into AEP workflows and data models

Measurement & Optimization

Define success metrics and KPIs for AEP initiatives, tracking performance and identifying areas for improvement

Conduct platform audits and usage reviews to ensure data quality, scalability, and business value

Use your skills to make an impact

Required Qualifications

Bachelor's Degree in Business, Marketing, Computer Science, or related field

5+ years of product management experience, with at least 2 years focused on enterprise Martech platforms

Hands-on experience with Adobe Experience Platform, including Real-Time CDP, Journey Optimizer, and Adobe Analytics

Strong understanding of customer data architecture, identity resolution, and personalization strategies

Proven ability to lead cross-functional teams and manage complex product initiatives

Excellent communication, analytical, and stakeholder management skills

Preferred Qualifications

Experience in healthcare, insurance, or other regulated industries

Familiarity with agile methodologies and tools (e.g., Jira, Confluence)

Knowledge of data governance frameworks and consent management best practices

Travel : While this is a remote position, occasional travel to Humana's offices for training or meetings may be required.

Scheduled Weekly Hours 40

Pay Range $126,300 - $173,700 per year

This job is eligible for a bonus incentive plan. This incentive opportunity is based upon company and / or individual performance.

About us

Humana Inc. (NYSE : HUM) is committed to putting health first for our teammates, our customers and our company. Through our Humana insurance services and CenterWell healthcare services, we make it easier for the millions of people we serve to achieve their best health delivering the care and service they need, when they need it. These efforts are leading to a better quality of life for people with Medicare, Medicaid, families, individuals, military service personnel, and communities at large.

Equal Opportunity Employer

It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. It is also the policy of Humana to take affirmative action, in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and to advance in employment individuals with disability or protected veteran status, and to base all employment decisions only on valid job requirements.