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IT Administrator
IT AdministratorASM Research • Forest Park, GA
IT Administrator

IT Administrator

ASM Research • Forest Park, GA
30+ days ago
Job type
  • Full-time
Job description

Job Description

Carries out moderately complex information systems and/or information technology tasks within more than one discipline, such as application support, database administration, software quality assurance/quality control, software engineering, network telecommunications, and infrastructure operations of administration, analysis, engineering and design.

  • Monitors and supports the information technology and systems infrastructures.
  • Conducts moderately complex analysis including planning, designing, and evaluating a variety of information technology tools.
  • Serves as the back up to respond to user requests for system needs and upgrades or handles request that are more complex.
  • Troubleshoots and resolves complex problems in an efficient manner with little to no supervision.
  • Implements standards for computer operations for compatibility between hardware and software, according to specifications and parameters.
  • Administers, runs tests on, and maintains operating system and related software.
  • Schedules, performs, and monitors system backups and, when necessary, performs data recoveries.
  • Performs root cause analysis, diagnostics, and monitoring on various production systems.
  • Identifies opportunities for process improvements and works with team members to implement efficiencies.
  • Effectively creates and maintains relevant systems documentation and user guides.
  • Actively engaged in the planning and designing of new platforms and integrating new technologies into existing infrastructure. Evaluates new technologies and releases.
  • Conducts cost analysis of newly designed platforms and technologies.
  • Creates and reviews technical systems recovery plans to reduce down time if a system outage were to occur.
  • Reviews the problem management register and identifies actions.
  • Applies scripting methodologies to automate related tasks.

Minimum Qualifications

  • Bachelor’s Degree in Information Technology, Computer Science or a related field or equivalent relevant experience.
  • 4-6 years of experience in information technology, systems administration or other IT related field.

Other Job Specific Skills

  • Advanced knowledge of Microsoft Operating Systems and products that include Microsoft Windows, Windows Servers, Microsoft Office365 and SharePoint, Microsoft Teams.
  • Applies standard methodology, techniques, procedures and criteria.
  • Ability to analyze, troubleshoot and resolve more complex system hardware, software or networking related problems.
  • Ability to plan and coordinate the deployment of new technology and resolve technical problems individually and as a project participant.
  • Ability to communicate effectively, both orally and in writing and to translate technical terminology into terms understandable to non-technical employees.
  • Exceptional customer service skills.
  • Experience with cloud infrastructure, digital workspace and storage technology.
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IT Administrator • Forest Park, GA

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