Overview
We are looking for a highly motivated, customer focused Room Service Runner to join our team. Room Service is responsible for taking guests' orders over the phone and delivering food & beverage to guest rooms. They are responsible for ensuring accurate food orders as well as timely delivery. If making meaningful connections, figuring out what it takes and stepping it up to win the day is what you do, and you love it, we want you! This is a tremendous opportunity for a driven person to grow and learn at a world-class property!
Your Role
- Be familiar with the menus, ingredients, and methods of preparation for each dish, wine list, as well as hours of operation for all food and beverage outlets.
- Have thorough knowledge of the room layout and the property in general. Be knowledgeable about the hotel and its amenities.
- Collect orders from the kitchen, ensuring they have been prepared correctly; promptly and efficiently deliver to the guest's room.
- Submit signed checks and reconcile daily sales.
- Assist with the collection of Room Service trays and other food and beverage items from the guest rooms, including proper breakdown of trays and items.
- Be familiar with all standards of proper service etiquette and practice these standards throughout the guest's dining experience.
- Consistently deliver courteous, professional service.
- Maintain high standards of cleanliness (personal appearance, equipment, and facility).
Qualifications
Engaging and welcoming personality.Knowledge of wine, beer, cocktails, and spirits.Ability to work under pressure in a fast-paced environment.Passion for creating an exceptional guest experience.Excellent communication skills.Compensation
$16.50 / hour
Seniority level
Entry levelEmployment type
Part-timeJob function
Management and ManufacturingIndustries : HospitalityJ-18808-Ljbffr