Home Loan Processing Assistant Manager

Home Loan Processing Assistant Manager

STCU is consistently rated one of the top-performing credit unions in the nation, and has been named one of Fortune Magazine's Great Places to Work. We look for employees who have a strong desire to serve others, are lifelong learners, are committed to working hard, have a fun-loving attitude, and who want to make a difference in our members' lives. We love people who share our core values : Joyfulness, generosity, belonging, goodness, and striving. We believe in being a force for good in the community, while helping members achieve their financial goals and dreams.

STCU offers excellent benefits : Paid time offplus 11 paid holidays! Medical, dental, vision and life insurance Training and career development Success sharing plan 401(k) matching contributions Tuition reimbursement

Salary range : $6,500- $8,829.08 per month (Target range : $6,500 to $7,083.33 per month DOE)

Job Description

Position Overview : The Home Loan Processing Assistant Manager position provides support to the Home Loan Operations Manager by overseeing and leading the day-to-day activities for the Home Loan processing function. This position will ensure that the Processing team performs in alignment with credit union goals, objectives and core values, which include the delivery of excellent service to our membership.

Core Job / Requirements / Outcomes

• Serve as a leader and mentor to the loan processing team by providing training and coaching, employee development and helping the team members grow including taking a global approach in training and helping those in other areas to be successful,
• Support STCU's strategic goals and fulfill department goals and objectives by ensuring loans from all delivery channels are processed in a timely and efficient manner, aligned with service level expectations.
• Ensure optimal results in compliance and audits by partnering with Internal Audit and / or compliance and holding processing staff accountable for regulatory, investor and organizational policies.

Core Leadership Principles

Other Essential Functions

Qualifications

Qualifications

Education Associate's Degree required. Bachelor's degree in business, finance, or related field preferred. Directly related work experience may substitute for the degree requirement.

Certifications Notary Public License is preferred.

Job Experience Minimum of three years successful progressive real estate lending and processing experience preferred. Minimum of one-year successful leadership experience in a loan production environment required. Advanced knowledge of industry regulations, compliance standards, and basic products and services required.

Software Skills Experience working in Encompass LOS or similar loan origination system preferred. Proficient knowledge of MS Office programs including Outlook, Word, Excel and Teams.

Physical Demands Must be able to regularly talk, hear and operate a computer, keyboard and mouse and occasionally lift, pull / push and carry up to 10 pounds with accommodations.

Work Conditions Exposure to constant or intermittent sounds at a low or moderate level consistent with an office setting. Exposure to high-stress, fast-paced, deadline-oriented environment.

Other Perform additional duties as assigned for the efficient operation of the department and the organization.