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General Office Admin

General Office Admin

RentokilArcata, CA, US
18 days ago
Job type
  • Full-time
  • Part-time
Job description

Position Overview

Provides general facilities administration support for assigned region / branch locations or warehouse which may include data entry, collections, route optimization and problem solving. Ensures all receivables are applied properly to open invoices in a timely manner to avoid impact to profitability. May confirm customer appointments, update schedules with new customer information and provide team members with daily appointments / routes. May assist with new hire paperwork, orientation, and training.

Job Responsibilities

  • Prepares physical bank deposits and posts all collected monies to customer accounts.
  • Performs data entry of new sales agreements and conversions of existing sales agreements.
  • Maintains customer files, both paper and electronic.
  • Processes open Accounts Payable using applicable system(s).
  • Performs manual work order completions.
  • Performs outbound collection calls to unpaid new business and rejected payments.
  • Analyzes current-month technician work schedules for optimization opportunities.
  • Provides miscellaneous clerical support (i.e., filing, supply ordering, state / regulatory reporting).
  • Reconciles all bank deposit and finance transactions to a point of zero variance.
  • Responds to all open customer follow-up requests and provides proper resolution.

Job Requirements

  • High School Diploma or General Education Degree (GED); or three to six months related experience and / or training; or equivalent combination of education and experience
  • Skill in written and verbal communications
  • Skill in attending to detail
  • Skill in personal time management and organizational skills
  • Skill in being flexible with work priorities
  • Skill in multi-tasking
  • General working knowledge of the business unit products and services
  • Skill at navigating Mission to perform appropriate customer account updates
  • Knowledge of Variant scheduling and ability to read and follow automated scheduling requirements
  • Skill with Microsoft Office applications (Word, Excel, Outlook, PowerPoint)
  • Physical Demands and Working Conditions

    The physical demands are representative of those that must be met by an employee to perform the essential function to this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Incumbent must be prepared to :

  • Move up to 10 pounds occasionally, by lifting, carrying, pushing, pulling, or otherwise repositioning objects.
  • Sitting for long periods of time while using office equipment such as computers, phones and etc.
  • Fingering and repetitive motions; such as movement of wrists, hands and fingers while picking, pinching and typing during your normal working environment.
  • Express or exchange ideas with others through the use of spoken word, quickly, accurately, and at an easily audible volume, and receive detailed information through oral communication at usual speaking levels without correction, and / or make fine discriminations in the nature of sounds in the environment.
  • Incumbent is required to have :

  • Close visual acuity to perform detail oriented activities at distances close to the eyes, as well as visual acuity to perform activities at or within arm's reach with skill, control, and accuracy, such as preparing and analyzing data, viewing computer screen and expansive reading.
  • Incumbent will be subject to :
  • Inside working conditions : The change of building environment such as with or without air conditioning and heating.
  • Pay Range Hourly : $20.00 - $23.00

    A career with the Rentokil family of companies can be a professional trajectory filled with opportunity. We pride ourselves on being a world-class team that rewards high performance, and we love to promote from within. We offer competitive pay and many of our roles offer performance incentives. Below you'll find information about some of what we have to offer. All Full-Time Colleagues qualify for the following and Part-Time Colleagues qualify for most benefits after they meet certain criteria.

    Multiple avenues to grow your career

    Training and development programs available

    Tuition Reimbursement benefits (for FT Colleagues)

    Health and Wellness

    Full-time colleagues are eligible to begin enrollment immediately upon hire with benefits starting on day 1

    Health benefits including Medical, Dental, Vision, Disability, and Life Insurance plus much more

    Savings and Retirement

    401(k) retirement plan with company-matching contributions

    Work-Life Balance

    Vacation days & sick days

    Company-paid holidays & floating holidays

    A company mindset that prioritizes health, safety, and flexibility

    We are looking for individuals who want to make a difference where our customers live and work. Is that you? This company is a Drug Free workplace. Rentokil is committed to complying with all Federal, State, and local laws related to the employment of qualified individuals with disabilities.

    By applying to this job, you agree to receive initial texts from systems used on behalf of Rentokil North America, Inc., possibly including Workday, Loop, and HireVue. These systems utilize text messages to communicate with you throughout the application, interview, and pre-hire processes. You can set your communication preferences or opt out of text messages from each system at any time following the initial message. Message and data rates may apply. The following applies where applicable by law : Qualified Applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Employees in this position perform work within customer's residences, property, and places of business often unsupervised and with access to vulnerable populations. They may have access to company and customer's records including personal identifiable information, financial records, make financial quotes and commitments on behalf of the company, use, handle, and have access to regulated chemicals that could cause harm to humans or the environment if used inappropriately. They work closely with other colleagues, vendors and / or customers and must be able to resolve conflicts and disputes in a non-violent and non-disruptive manner. They may drive a company vehicle as a primary duty and must safely operate a vehicle on the public streets, and receive company equipment to perform work.

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