Services Operations Administrator

Job Description

Job Description

Primary Job Title :

Services Operations Administrator

Alternate / Related Job Titles :

Service Operations Coordinator

Operations Analyst

Purchase Order Administrator

Business Operations Specialist

Location : Minnetonka, MN

Onsite Flexibility :

Remote (CST or EST only)

Contract Details :

Position Type : Contract

Contract Duration : 12 months

Start : As Soon As Possible

Pay Rate : $25 / hr

Travel : Approximately 5% as required to support role responsibilities

Job Summary :

The Services Operations Administrator provides critical administrative and process support to the Service Delivery organization . This role is responsible for reviewing, validating, and processing customer and vendor purchase orders (POs) while ensuring financial accuracy, compliance, and operational efficiency. The position requires strong attention to detail, problem-solving skills, and the ability to collaborate cross-functionally to support continuous improvement in service delivery and billing operations.

Key Responsibilities :

Implement process improvements to maximize operational efficiency and accuracy.

Provide exceptional customer service and serve as the primary contact for customer and vendor PO inquiries.

Manage the full PO lifecycle including tracking, validation, billing, closure, cancellation, and extension .

Validate customer and vendor requests to ensure timeliness, compliance, and financial accuracy.

Review and reconcile pass-through costs to maintain billing and contract integrity.

Collaborate with accounting and operations teams to resolve PO exceptions and ensure accurate reporting.

Monitor Oracle budgets and assist in maintaining accurate accounts receivable and invoicing transactions.

Support project setup and fee validation , ensuring alignment with established business practices.

Prepare reports and analysis for invoicing, fees, and PO metrics to support operational visibility.

Contribute to developing and maintaining consistent standards, templates, and documentation for PO management.

Required Experience :

Bachelor’s degree in Business, Finance, Supply Chain, or equivalent work experience.

1–2 years of related experience in operations, finance, or procurement support.

Experience with Oracle and Microsoft Office Suite required.

Demonstrated ability to manage multiple priorities with accuracy and efficiency.

Nice-to-Have Experience :

Prior purchase order management or financial processing experience.

Experience in a shared services or global operations environment.

Familiarity with accounts payable / receivable systems and invoice reconciliation.

Required Skills :

PO and financial data validation

Customer service and communication

Microsoft Office and Oracle proficiency

Preferred Skills :

Problem-solving and analytical thinking

Organization and project management

Cross-functional collaboration

Additional Skills :

Financial reconciliation and reporting

Process improvement and standardization

Strong written and verbal communication

Benefits :

Medical, Vision, and Dental Insurance Plans

401k Retirement Fund

About the Client :

Global REIT specializing in wireless and broadcast communications real estate and infrastructure.

Over 180,000 communication sites worldwide

Nearly 41,000 properties in the U.S.

Approximately 139,000 properties internationally

Data centers across the U.S.

This organization leases space on wireless and broadcast towers and operates data centers that support global communications infrastructure.

About GTT :

GTT is a minority-owned staffing firm and a subsidiary of Chenega Corporation, a Native American-owned company in Alaska. As a Native American-owned, economically disadvantaged corporation, we highly value diverse and inclusive workplaces. Our clients are Fortune 500 banking, insurance, financial services, and technology companies, along with some of the nation’s largest life sciences, biotech, utility, and retail companies across the US and Canada. We look forward to helping you land your next great career opportunity!

Job Number : 25-27218

#gttic #gttjobs

Company Description

Global Technical Talent is a subsidiary of Chenega Corporation (www.Chenega.com) with over 1.3 billion US$ in revenue and 5800 US employees. We provide Total Talent Solutions, Global staffing, SOW, RPO, Direct Sourcing, and Global Payroll with physical offices in US, Canada, and India. GTT Digital headquartered in Toronto specializes in providing high-tech digital and banking talent to some of the nation’s largest financial institutions. As a leader in the staffing industry for over 22 years, we have become one of the largest staffing firms in the New England region, working with Fortune 500 clients and cutting-edge, technology-driven recruiting infrastructure.

We are a Native American-owned, economically disadvantaged corporation that highly values diverse and inclusive workplaces. Our clients and partners are among the most successful and innovative organizations in the world. Our top clients are Fortune 500 banking, insurance, and financial services firms, some of the nation’s largest life sciences, biotech, utility, and retail companies, and prestigious educational institutions in the Ivy League tier.

There is always a new opportunity for success when you look through all of the open job opportunities on our website’s career page. Just click on this link : https : / / bit.ly / gttcareers

Awards

SIA’s Fastest Growing Staffing Firm : 2023 and 2015

SIA’s Best Staffing Firm to Work for : 2019 -2023

Inc 5000 Fastest Growing Private Company : 2023, 2022, 2016, 2015

Randstad Preferred Supplier : 2020 - 2023

TechServe Alliance Excellence Award. 2019

NH Business Magazines Fast 5 fastest growing companies

Ernst & Young Entrepreneur of the Year Finalist : 2015

Company Description

Global Technical Talent is a subsidiary of Chenega Corporation (www.Chenega.com) with over 1.3 billion US$ in revenue and 5800 US employees. We provide Total Talent Solutions, Global staffing, SOW, RPO, Direct Sourcing, and Global Payroll with physical offices in US, Canada, and India. GTT Digital headquartered in Toronto specializes in providing high-tech digital and banking talent to some of the nation’s largest financial institutions. As a leader in the staffing industry for over 22 years, we have become one of the largest staffing firms in the New England region, working with Fortune 500 clients and cutting-edge, technology-driven recruiting infrastructure.\r\n\r\nWe are a Native American-owned, economically disadvantaged corporation that highly values diverse and inclusive workplaces. Our clients and partners are among the most successful and innovative organizations in the world. Our top clients are Fortune 500 banking, insurance, and financial services firms, some of the nation’s largest life sciences, biotech, utility, and retail companies, and prestigious educational institutions in the Ivy League tier.\r\n \r\nThere is always a new opportunity for success when you look through all of the open job opportunities on our website’s career page. Just click on this link : https : / / bit.ly / gttcareers \r\n \r\nAwards\r\n\r\nSIA’s Fastest Growing Staffing Firm : 2023 and 2015\r\nSIA’s Best Staffing Firm to Work for : 2019 -2023\r\nInc 5000 Fastest Growing Private Company : 2023, 2022, 2016, 2015\r\nRandstad Preferred Supplier : 2020 - 2023\r\nTechServe Alliance Excellence Award. 2019\r\nNH Business Magazines Fast 5 fastest growing companies\r\nErnst & Young Entrepreneur of the Year Finalist : 2015