Teller

Job Description

Job Description

The FNB Community Bank

The FNB Community Bank is the only locally owned community bank in Bond, Fayette, and Marion Counties. Established in 1865, we currently have 7 locations in the following communities : Vandalia, Patoka, Ramsey, Greenville, & Mulberry Grove. We have a Teller I position available.

Job Description

POSITION : Teller I

REPORTS TO : Teller Supervisor

APPROVED BY : HR / CRCBO

POSITION TYPE : Non-Exempt

SUMMARY / OBJECTIVE

The Teller I is a position that effectively welcomes customers and performs various duties related to the processing of customer transactions.

ESSENTIAL FUNCTIONS

• Exhibit the core values of the FNB—Trust, Commitment, Excellent Customer Service, and Professionalism
• Be customer service driven and respond to all customer requests with tact, diplomacy, and a sense of urgency
• Serve customers at a teller window by processing a variety of transactions using their own judgment within narrow limits
• Balance cash drawer daily with a high level of accuracy and within the guidelines outlined in the Teller Balancing Policy
• Answer and direct phone calls
• Can perform additional duties, such as balancing accounts, the vault, and assisting the supervisor in tasks
• Can explain bank services and account types to customers
• Maintain proficiency on current software and required online sites
• Able to keep an organized and clean work area
• Review and comply with all state and federal regulations and FNB policies and procedures
• Represent the bank in a manner that maintains and expands positive relations with customers, potential customers, and coworkers
• Display a professional image through appearance and behavior
• Maintain the highest level of confidentiality
• Performs other duties as assigned

SKILLS :

FUNCTIONS :

RESPONSIBILITIES :

BENEFITS

WORK ENVIRONMENT

This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets, and fax machines. Work will occasionally be done outside in all weather conditions.

WORK REQUIREMENTS

PHYSICAL DEMANDS

Ability to read, analyze, and interpret business and professional documents.

Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.

Solve practical problems with limited standardization.

Operate office equipment including telephones, copiers, fax machines, PCs, and printers.

REQUIRED EDUCATION AND EXPERIENCE