Branch Manager Farragut North, Washington DC, Assistant Vice Presidents

Overview

The Branch Manager SAFE Act is an intermediate management level position responsible for providing full leadership and direction to a team of employees in an effort to grow sales and client base in coordination with the consumer sales team. The overall objective of this role is to grow sales, build customer loyalty and recommend the development of business strategies or initiatives and may include the management of activities by external organizations, and the direct management of individuals and sales teams.

Responsibilities

• Administer branch sales, service, control and management of human resources
• Manage staff to ensure all employees are clear on work priorities and activities, and maintain high levels of customer service
• Execute planning and budgeting activities to ensure branch annual goals are met
• Conduct daily huddles and communicate company goals, business strategies, new initiatives, and expectations to all staff
• Monitor performance to ensure branch metrics are met and appropriate action plans are in place to enhance customer satisfaction
• Oversee branch controls and compliance, to effectively manage risk and ensure positive internal audit ratings
• Identify training needs, identify career progression opportunities and partner with staff to create professional development plans as well as perform supervisory duties including performance evaluations, compensation, hiring, disciplinary actions and terminations
• Lead the recruitment / selection of staff across sales and operations roles within the branch and onboarding
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm\'s reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency, as well as effectively supervise the activity of others and create accountability with those who fail to maintain these standards.

Qualifications

Education

Job Details

Job Family Group : Consumer Sales

Job Family : Branch Sales

Time Type : Full time

Primary Location : Washington, District Of Columbia, United States

Primary Location Full Time Salary Range : $76,480.00 - $114,720.00

The description may include additional job-related duties, salary information, and benefits as applicable to the position and jurisdiction.

Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law. If you are a person with a disability and need a reasonable accommodation to use our search tools and / or apply for a career opportunity, please review Accessibility at Citi. View Citi’s EEO Policy Statement and the Know Your Rights poster.

Available benefits may include medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including vacation, sick leave, and holidays. Availability of benefits may vary by jurisdiction, job level, and date of hire.

#J-18808-Ljbffr