Onsite HOA General Manager (Talega)

Base pay range

$115,000.00 / yr - $125,000.00 / yr

RealManage Elevated Onsite is a division of RealManage, a company that specializes in managing community associations with onsite staff. Our mission is to provide the best possible lifestyle HOA management services to our partner communities by embracing the Best People, Best Technology, and Best Service reputation of RealManage and its CiraConnect division. The Professional staff has decades of experience managing age-restricted communities, luxury high-rise condominiums, co-ops, urban mixed-use, and large-scale single-family developments with complex amenities. We focus on customer service and lifestyle for residents and boards, ensuring the community receives the finest management in the industry.

Our Values

Integrity : we always do the right thing.

Respect for our customers, employees, and company; mutual respect is the cornerstone for every RealManage relationship.

Self-lessness : we are part of something special and much larger than any of us.

Personal Relationships : people do business with people they like.

Always Improving : never satisfied, always learning and growing; one is either getting worse or getting better—never staying the same.

Celebrate teamwork, innovation, and contribution while valuing energy and cooperation.

Serve a diverse mix of single-family, townhome, and condominium communities—small to master-planned.

Community Summary : Talega is located in the hills above San Clemente—the "Spanish Village by the Sea"—on the Southern California Coast, midway between Orange County and San Diego. It is a premier master-planned community celebrating its 25th anniversary, comprising 3,864 homes, surrounded by beautiful mountains, open spaces, and numerous outdoor trails for residents to explore.

Essential Duties & Responsibilities

Ensure Talega's parks, landscape, and recreational facilities are maintained in excellent operational condition.

Oversee regular inspections of all parks and facilities for repairs, maintenance, and improvements.

Coordinate with landscape contractors and consultants to ensure budgets are adhered to and projects are prioritized.

Ensure subcontractors meet specifications and complete work according to Talega standards.

Identify opportunities for service delivery improvements and recommend procedures.

Lead the Design Review Team to prepare consistent policy applications for the committee and Board.

Monitor vendor performance against contracted scope and propose bidding or scope adjustments following Board policy.

Collaborate with consultants and committees to maximize aesthetic appeal while minimizing costs and risks.

Prepare and deliver vendor and amenity evaluation reports, including corrective action recommendations.

Ensure associates provide superior customer service and maintain facilities at optimal levels.

Ensure adherence to association policies and procedures and compliance with all applicable laws and governing documents.

Lead project management coordination of multiple vendors and strategic projects.

Manage the homeowner work order process with timely completion and follow-up.

Oversee daily inspections and vendor activities for landscape, custodial, pest control, maintenance, and repair.

Partner with the Executive Director to drive the Capital, Maintenance, and Reserve project schedule.

Provide support to committees as necessary.

Identify areas for improvement and recommend actions to enhance corporate operations.

Maintain on-site visibility within the community and with the team.

Work closely with the Executive Director and Board to implement strategic plans, goals, and objectives.

Apply governing documents knowledge to initiate appropriate legal opportunities and implementations.

Supervise key teams, administer payroll, and conduct performance reviews for growth and development.

Lead meeting agendas and provide written and oral reports as required.

Ensure homeowner needs and desires are addressed.

Attend professional group meetings and stay abreast of industry trends and innovations.

Schedule and attend monthly staff touch-base and function meetings.

Assist in annual budget preparation and ensure adherence to the association budget.

Review policies for compliance with civil code, declarations, and other governing requirements.

Attend all company mandatory functions.

Comply with company policies and procedures.

Act in the absence of the Executive Director, maintaining business with highest professional, ethical conduct.

Support workflows and meet schedules as required.

Participate in meetings and work groups to integrate activities, resolve issues, and maintain knowledge of regulatory guidelines.

Follow safety precautions and company SOPs.

Perform special project tasks as assigned.

Seniority level : Director

Employment type : Full-time

Job function : Management and Manufacturing

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