Assistant Vice President, Fraud Cyber & Threat Investigations

Overview

The AVP, Fraud & Cyber Investigations is responsible for providing strategic direction and leadership to global fraud, cyber, and threat investigation teams. This role oversees the integration of cyber threat intelligence, fraud investigations, and threat management, ensuring the protection of employees, members, and organizational assets. The AVP collaborates with various business units to deliver actionable intelligence, support incident response activities, and drive innovative solutions in line with corporate objectives and regulatory requirements.

The AVP implements solutions to enhance the organization's security posture, supporting broader security strategies. Additional duties involve evaluating and improving teamwork, quality, staff performance, systems, and processes to meet departmental objectives. Serving as a subject matter expert on fraud, member threats, and cyber investigations, the AVP provides guidance on operational functions, systems, policies, and procedures. The position supports executive management in strategic planning and execution and reports directly to the VP of Global Physical Security, acting as VP in their absence.

Responsibilities

• Lead and manage the fusion of Fraud, Insider Threat, and Cyber Threat teams, fostering collaboration and seamless operations
• Develop and implement integrated strategies for fraud (external / internal), member, and cyber threat investigations
• Establish and monitor performance standards for investigative staff, ensuring alignment with Security's strategic goals
• Oversee the selection, deployment, and maintenance of investigation and linking tools
• Serve as primary liaison among internal stakeholders (e.g. Fraud and Physical Security, InfoSec, OGC, ETS, Digital) and external partners to support integrated investigations
• Evaluate and improve team processes, work quality, and staff performance to meet organizational objectives
• Collaborate with Security department teams on developing strategies / process for leveraging OSINT methodologies including on executive protection investigations
• Lead coordination with other financial institutions and external law enforcement to investigate and recover assets
• Collaborate with law enforcement, industry peers, and intelligence-sharing communities to acquire and share threat intelligence information
• Assist in the development of the investigations team's use of AI for enhanced linking and investigations
• Track threat actors, tactics, techniques, and procedures (TTPs), and maintain up-to-date indicators of compromise (IOCs) in threat intelligence platforms
• Act as subject matter expert regarding the fusion of fraud and cyber investigation functions, systems, policies, and procedures
• Foster a culture of collaboration, innovation, and continuous improvement across the fraud and cyber investigation teams
• Identify and implement new technologies, tools, and methodologies to enhance investigative and intelligence capabilities
• Monitor and analyze regulatory changes, industry trends, and threat intelligence to proactively address risks
• Oversee audit processes, control testing, and remediation of identified gaps in fraud, threat, and cyber investigations
• Select management and other key personnel; oversee talent development of leaders within team
• Ensure compliance with applicable policies, procedures, and regulations, including those related to the Bank Secrecy Act
• Direct report to VP Global Physical Security; act as VP in the incumbent's absence

Qualifications

Hours : Monday - Friday, 8 : 00AM - 4 : 30PM

Location : 820 Follin Lane, Vienna, VA 22180

About Us

Navy Federal provides much more than a job. We provide a meaningful career experience, including a culture that is energized, engaged and committed; and fierce appreciation for our teams, who are rewarded with highly competitive pay and generous benefits and perks.

Our approach to careers is simple yet powerful : Make our mission your passion.

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Equal Employment Opportunity : All qualified applicants will receive consideration for employment without regard to age, race, sex, color, religion, national origin, disability, veteran status, pregnancy, sexual orientation, genetic information, gender identity or any other basis protected by applicable law.

Disclaimers : Navy Federal reserves the right to fill this role at a higher / lower grade level based on business need. An assessment may be required to compete for this position. Job postings are subject to close early or extend out longer than the anticipated closing date at the hiring team's discretion based on qualified applicant volume. Navy Federal Credit Union assesses market data to establish salary ranges that enable us to remain competitive. You are paid within the salary range, based on your experience, location and market position. For additional details regarding compensation and benefits, review the Benefits page of the Navy Federal Career Site.

Protect Yourself from Job Scams : Navy Federal Credit Union jobs are posted on our career site, jobs.navyfederal.org and reputable job boards (e.g., LinkedIn, Indeed). We do not post jobs on social media marketplaces, messaging apps or unverified websites. We will never ask candidates for payment, bank details or personal financial information during the hiring process.

Bank Secrecy Act : Remains cognizant of and adheres to Navy Federal policies and procedures, and regulations pertaining to the Bank Secrecy Act.