Care Support Specialist - Part-Time

Job Description

Job Description

Care Advantage, Inc has an exciting opportunity to add to our team! We are the largest privately-owned home care company in the Mid-Atlantic, and the future is bright, as we continue to grow as part of an ambitious expansion plan. We offer a competitive wage , excellent benefit package to include 17 days of paid vacation and 10 paid company holidays along with the opportunity to join a winning team!

Job Summary :

The CSS is responsible for overseeing all Care Support functions. The CSS works directly with our clients and their families to coordinate care services.

Position details :

• Saturday and Sunday, 7a-3p; 3p-11p
• Each specialist will need to work 8 out of our 10 company holidays per year

Essential Job Responsibilities :

o Performs and oversees all scheduling needs for each branch office after hours and on weekends to ensure all clients' needs are met timely and accurately.

o Works with office administration to problem solve concerns as they arise

o Reports concerns to office administration

o Fields calls from clients and primary caregivers (family members)

o Fields calls from caregivers

o Acts as a liaison, communicating between office team and clients / caregivers after hours and on the weekends

o Responds promptly to urgent needs and communicates appropriately

Requirements :

assigned shift

Location : 23173, 23218, 23219, 23220, 23221, 23222, 23223, 23224, 23225, 23226, 23227, 23228, 23229, 23230, 23231, 23232, 23233, 23234, 23235, 23236, 23237, 23238, 23240, 23241, 23242, 23249, 23250, 23255, 23260, 23261, 23284, 23285, 23294

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