Talent.com
No longer accepting applications
Full-Time Keyholder - Boston

Full-Time Keyholder - Boston

RailsBoston, Massachusetts, US
13 hours ago
Job type
  • Full-time
Job description

Founded in 2008 by Los Angeles native Jeff Abrams, Rails has grown from a small label - started with just a single hat - into a full collection of women's and men's apparel. Sold at top international retailers and worn by a loyal following of celebrities and tastemakers, the brand has come to define a new classic heritage and relaxed sensibility. Rails is sold in 30 countries by more than 1000 retailers, including its own flagship stores in New York, San Francisco, Newport Beach, Paris, London and Amsterdam.

Summary :

This individual is fashion obsessed and client and brand centric with all efforts. With the goal of supporting client needs through styling efforts, this individual is a passionate brand ambassador who is responsible for promoting brand engagement with clients, partners and within their city. This role will act as a representative of Rails in the daily business operations of the store and support all store initiatives set out by management including superior client engagement, store upkeep, operational support, ensuring visual standards while driving for sales results and KPI goals.

The Keyholder reports to the Store Manager.

Responsibilities : Performance :

  • Support floor coverage, financial targets, visual merchandising standards, client service, and operational functions within the store both front of house and back of house are achieved
  • Be a support to execute business plans to accelerate the business forward and remedy opportunities
  • Culture : Be an ambassador to the brand and promote the culture of Rails internally and externally
  • Ensure store atmosphere upholds the image of the brand

Client Centric :

  • Support the acquisition and retention of clients are key focuses and as such create and cultivate client relationships for the store and brand overall
  • Be sure that you and your teams deliver the best possible client experience with every type of engagement (in store, virtual, alternate mediums)
  • Follow through on customer journey as required to ensure a content client
  • Support the needs of the client through styling advice and suggestion with every engagement
  • Solution oriented approach to finding resolutions to customer service issues
  • Marketing & Community :

  • In partnership with Store Management Team, bring to life activations / events in the store that seek client acquisition and focus on client retention / development
  • Team Leadership :

  • In alignment with Store Management continually coach, motivate, train and develop internal teams so they achieve performance goals and are set up for success with growth opportunities within the organization
  • Support a positive work environment with teams and throughout store network including cross functional partners
  • Support performance management initiatives with store teams
  • Attend and participate at store meetings as required by the business
  • Ability to manage and resolve conflict in the workplace
  • Visuals :

  • Support the image of the store and ensure that is in line with corporate standards and store team is upholding these standards
  • Operations :

  • Support inventory functions as set out by Store Management including receipts, reconciliations and transfers
  • Protect all company assets including cash handling, inventory, expenses etc.
  • Support Client Consignment business, ensuring a quick turnaround, strong take rate, and timely return of merchandise
  • Support omnichannel functions, including Order-in-Store, Ship-from-Store, Pickup-in-Store, Reserve-in-Store, with a focus on achieving Omni-specific KPIs
  • Provide support to ensure that all processes are compliant with legal, safety, and internal procedures
  • Partner with cross functional partners including Stores within network, Operations, Visual Team, CRM, Retail Training, HR, Merchandise teams, Regional management as necessary
  • Additional projects / responsibilities may arise in accordance with the needs of the business
  • Requirements :

  • At least 1+ years of experience in a keyholder position preferred
  • Fashion enthusiasts and retail experience within women's and men's apparel preferred
  • Ability to effectively create, manage and adhere to deadlines
  • Familiar with key retail performance indicators
  • Adaptable, a sense of openness, active listener, and compassionate
  • Advanced organizational skills, writing and communication skills
  • Expertise in Microsoft Office 365 Suite
  • Comfortable and savvy with computer technology, including PC and iOS devices
  • Travel approximately 10% of the time
  • Ability to climb ladders
  • Ability to lift 25+ lbs.
  • Rails is committed to providing equal employment opportunities and building a diverse workplace in all its forms and considers candidates without regard to race, color, religion, age, gender identity, sexual orientation, national origin, disability status, veteran status or any other characteristic protected by applicable laws. As an equal opportunity employer we welcome and consider all qualified applicants.

    Create a job alert for this search

    Keyholder • Boston, Massachusetts, US

    Related jobs
    • Promoted
    Remote Options Trader Job in Boston, MA | Full Time

    Remote Options Trader Job in Boston, MA | Full Time

    Maverick TradingBoston, MA, USA
    Remote
    Full-time
    Remote Options Trader at Maverick Trading.Maverick Trading, a 26-year old proprietary trading firm is looking to hire experienced and entry-level equity and equity and option traders.We are a globa...Show moreLast updated: 30+ days ago
    Retail Keyholder- South Shore Plaza

    Retail Keyholder- South Shore Plaza

    LovisaBraintree, Massachusetts, US
    Full-time
    Quick Apply
    It is exciting times at Lovisa with many new stores opening across America, so we are looking for our next amazing Lovisa Sales Super Stars to join our growing team. The Key Holder is responsible fo...Show moreLast updated: 27 days ago
    • Promoted
    Entry Level Equity Trader Job in Boston, MA | Part Time

    Entry Level Equity Trader Job in Boston, MA | Part Time

    Maverick TradingBoston, MA, USA
    Part-time
    Entry Level Equity Trader Job at Maverick Trading.Maverick Trading, a 26-year old Entry Level Equity firm is looking to hire experienced and entry-level equity and equity and option traders.We are ...Show moreLast updated: 30+ days ago
    • Promoted
    Front End Lead Full Time

    Front End Lead Full Time

    BJ's Wholesale ClubRevere, MA, US
    Full-time
    Join our team of more than 34,000 team members, supporting our members and communities in our Club Support Center, 235+ clubs and eight distribution centers. BJ's Wholesale Club offers a collaborati...Show moreLast updated: 13 days ago
    • Promoted
    Member Experience Supervisor Full Time

    Member Experience Supervisor Full Time

    BJ's Wholesale ClubTaunton, MA, US
    Full-time
    Join our team of more than 34,000 team members, supporting our members and communities in our Club Support Center, 235+ clubs and eight distribution centers. BJ's Wholesale Club offers a collaborati...Show moreLast updated: 25 days ago
    • Promoted
    This website uses cookies to allow for its correct operation and the services offered. For further information, please consult ourCookiePolicy.

    This website uses cookies to allow for its correct operation and the services offered. For further information, please consult ourCookiePolicy.

    SantanderPawtucket, RI, US
    Full-time
    Full Time Teller, Pawtucket, RI.Santander is a global leader and innovator in the financial services industry.We believe that our employees are our greatest asset. Our focus is on fostering an enric...Show moreLast updated: 30+ days ago
    • Promoted
    Cashier Full Time

    Cashier Full Time

    BJ's Wholesale ClubFranklin, MA, US
    Full-time
    BJ's Wholesale Club Team Member.Join our team of more than 34,000 team members, supporting our members and communities in our Club Support Center, 235+ clubs and eight distribution centers.BJ's Who...Show moreLast updated: 30+ days ago
    • Promoted
    At Your Service Center Associate, Boston - Downtown - Full Time

    At Your Service Center Associate, Boston - Downtown - Full Time

    Macy'sBoston, MA, US
    Full-time +1
    At Your Service Center Colleague.Macy's is more than just a store.One that's captured the hearts and minds of America for more than 160 years. A story about innovations and traditionsabout inspiring...Show moreLast updated: 30+ days ago
    Outside Account Executive - Boston area

    Outside Account Executive - Boston area

    CP Payroll, LLC dba ConnectPayBoston area, MA, US
    Full-time
    Quick Apply
    About ConnectPay ConnectPay provides comprehensive payroll and HR solutions specifically designed for small and medium-sized businesses. Our mission is to simplify payroll processes while ensuring f...Show moreLast updated: 19 days ago
    • Promoted
    Associate Territory Manager - Boston

    Associate Territory Manager - Boston

    Becton DickinsonBoston, MA, US
    Full-time
    BD is one of the largest global medical technology companies in the world.Advancing the world of health is our purpose, and it takes the imagination and passion of all of usfrom design and engineer...Show moreLast updated: 30+ days ago
    Regional Sales Manager - West or Central USA (Full-time / Part-time)

    Regional Sales Manager - West or Central USA (Full-time / Part-time)

    piur imaging GmbHCambridge, Massachusetts, United States
    Remote
    Full-time +1
    Quick Apply
    PIUR IMAGING is a pioneering provider of 3D ultrasound imaging solutions, transforming medical diagnostics through innovative, AI-enhanced, and cost-effective ultrasound technology.We offer a range...Show moreLast updated: 30+ days ago
    • Promoted
    Auditor - Internal - Full Time

    Auditor - Internal - Full Time

    Bally's CorporationLincoln, RI, United States
    Full-time
    Bally's Corporation (NYSE : BALY) is a global casino-entertainment company with a growing omni-channel presence.Bally's owns and operates 19 casinos across 11 states, along with a golf course in New...Show moreLast updated: 18 days ago
    • Promoted
    Proprietary Trading Job in Boston, MA | Part Time

    Proprietary Trading Job in Boston, MA | Part Time

    Maverick TradingBoston, MA, USA
    Part-time
    Proprietary Trading Job at Maverick Trading.Maverick Trading, a 26-year old proprietary trading firm is looking to hire experienced and entry-level equity and equity and option traders.We are a glo...Show moreLast updated: 30+ days ago
    • Promoted
    Tech M&A Investment Banking Full-Time Analyst, Boston

    Tech M&A Investment Banking Full-Time Analyst, Boston

    Aeris PartnersBoston, MA, US
    Full-time
    Tech M&A Investment Banking Full-Time Analyst, Boston.Aeris Partners is a market leading M&A investment bank serving software, SaaS, and other high growth technology markets.We advise world-class t...Show moreLast updated: 30+ days ago
    • Promoted
    Men's Client Advisor - Boston, Part Time

    Men's Client Advisor - Boston, Part Time

    Neiman MarcusBoston, MA, US
    Part-time
    Neiman Marcus Group is a relationship business that leads with love in everything we dofor our customers, associates, brand partners, and communities. Our legacy of innovating and our culture of Bel...Show moreLast updated: 30+ days ago
    • Promoted
    Job Player Services Cashier - Full-Time

    Job Player Services Cashier - Full-Time

    PENN EntertainmentPlainville, MA, US
    Full-time
    We're always looking for talent that believes in having fun.At PENN Entertainment, you'll get to be a part of an exciting industry, where the days and nights are fast paced.You'll work with an incr...Show moreLast updated: 30+ days ago
    • Promoted
    Remote Equity Trader Job in Boston, MA | Full Time

    Remote Equity Trader Job in Boston, MA | Full Time

    Maverick TradingBoston, MA, USA
    Remote
    Full-time
    Remote Equity Trader Job at Maverick Trading.Maverick Trading, a 26-year old proprietary trading firm is looking to hire experienced and entry-level equity and equity and option traders.We are a gl...Show moreLast updated: 30+ days ago
    • Promoted
    Secondary Market Specialist II, Full-Time, Hybrid Marlboro or Chelmsford MA

    Secondary Market Specialist II, Full-Time, Hybrid Marlboro or Chelmsford MA

    DCU OpportunitiesGeorgetown, MA, US
    Full-time
    Secondary Market Specialist II.The Secondary Market Specialist II is responsible for ensuring the accuracy of all mortgage data and information in both the LOS and Investor programs.Performs all du...Show moreLast updated: 30+ days ago
    • Promoted
    Recovery Clerk Full Time

    Recovery Clerk Full Time

    BJ's Wholesale ClubPlymouth, MA, US
    Full-time
    BJ's Wholesale Club Team Member.Join our team of more than 34,000 team members, supporting our members and communities in our Club Support Center, 235+ clubs and eight distribution centers.BJ's Who...Show moreLast updated: 14 days ago
    • Promoted
    Area Director - Boston, MA

    Area Director - Boston, MA

    Shake ShackBoston, MA, US
    Permanent
    Our secret to leading the way in hospitality? We put our people first!.At Shake Shack, our mission is to Stand For Something Good in all that we do. From our teams to our neighborhoods, we're commit...Show moreLast updated: 5 days ago