IT Support Specialist

Want to work for the best commercial electrical construction company in Columbus? Mid-City Electric is hiring the best and brightest to join our growing team. There is no end in sight to the growth of our company and employee development. With 100% paid medical, dental, vision, and life insurance; company contributions to 401(k) automatically; a great work environment; wellness programming and health coaching; fitness center on-site; company vehicle, and so much more - why wouldn't you want to work at Mid-City? And did we mention that we are 100% employee-owned ? Don't forget we are also a THREE-TIME Top Workplace in central Ohio!

Are you passionate about technology, solving problems, and delivering exceptional support? This is your chance to work in a company that values Exceptional Work Ethic, Always Doing the Right Thing, Customer Service Driven attitudes, and Treating Our People Like Family .

As the first point of contact for our internal IT needs, youll play a vital role in keeping our systems running smoothly, ensuring a seamless experience for our employees while contributing to innovative process improvements.

What Youll Do :

• Be the go-to expert for IT support and troubleshooting hardware, software, and network issues.
• Solve common problems (like password resets and software installations) and escalate more complex challenges.
• Configure, deploy and maintain computers, devices, and equipment for onboarding, upgrades, or replacements.
• Act as the on-site technician to resolve physical IT issues and keep systems running smoothly.
• Manage IT inventory, keeping records up to date and accurate.
• Create and update user-friendly IT documentation to empower employees.
• Provide friendly training to employees on basic troubleshooting and IT best practices.
• Collaborate with the IT team to continuously improve processes and user satisfaction.

What Makes You a Great Fit :

What Success Looks Like :

Why Youll Love Working Here :

At Mid-City Electric, were more than just a company were a family. For over 60 years, weve taken pride in creating a supportive, dynamic, and growth-oriented workplace for our 650+ team members. As an Employee Stock Ownership Plan (ESOP) company, youll own a part of our success.

We provide :

Accessibility : If you need an accommodation as part of the employment process please contact Human Resources at

Phone : 614.221.5153

Email : arussell@

Equal Opportunity Employer, including disabled and veterans.

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