Mail Office Services Associate JO-2506-562904

Are you a polished professional with a passion for customer service and operational excellence? Forrest Solutions is seeking a reliable and detail-oriented Mail Office Services Associate to support a fast-paced, corporate environment. This is a full-time, direct-hire opportunity ideal for someone who thrives in a hands-on role and enjoys being an essential part of day-to-day business operations.

Details : Coppell, TX 75019 | 🕘 Monday - Friday, 9 : 00 AM - 6 : 00 PM, $18.50 an hour

Key Responsibilities :

• Stock and restock office supplies and printer paper (letter, legal, ledger) throughout the day
• Monitor and manage cardboard and paper recycling; empty bins as needed
• Maintain a clean, organized mailroom and warehouse processing area
• Respond to email communications in a timely and professional manner
• Receive, process, and deliver packages from Amazon, UPS, DHL (via South Dock) and FedEx (via E-commerce department)
• Retrieve, process, and deliver all incoming USPS mail from the front desk
• Handle inter-office deliveries via Eagle Express box truck (South Dock)
• Ensure proper delivery of packages : scan barcodes, obtain recipient signatures, photograph shipping labels
• Use pushcarts and pallet jacks for safe transport of packages depending on size and weight
• Secure undeliverable packages pending further investigation
• Create or assist with the creation of outbound domestic and international shipping labels (UPS and DHL)
• Provide delivery confirmation details upon request (recipient name, department, time, etc.)
• Communicate with recipients and leadership regarding damaged packages
• Investigate and resolve any issues with mislabeled or refused packages
• Work with carriers to locate missing shipments and assist in recovery

Qualifications :

Apply today and be part of a workplace where first impressions matter-and lasting impressions are everything.

Equal Opportunity Employer Statement : We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

The compensation outlined reflects expectations for candidates who fully meet the role's qualifications in terms of education and experience. While the position is open to both internal and external applicants, if a current Forrest Solutions employee is selected and does not meet all criteria, the title, structure, and compensation may be adjusted accordingly based on internal guidelines.