Case Manager Team Lead

Job Description

Company Description

Renowned as the academic flagship of the University of Maryland Medical System, our Magnet®-designated facility is a nationally recognized, academic medical center with opportunities across the continuum of care. Come join UMMC and discover the atmosphere where talents and ideas come together to enhance patient care and advance the science of nursing. Located in downtown Baltimore near the Inner Harbor and Camden Yards, you won’t find a more vibrant place to work!

Job Description

I. General Summary

Under limited supervision, assists the manager of care coordination in the supervision of the care coordination team. This includes providing guidance in regards to policies and procedures related to patient flow, discharge process and care coordination. Provides input regarding human resource functions. Provides input into performance improvement strategies.

II. Principal Responsibilities and Tasks

The following statements are intended to describe the general nature and level of work being performed by staff assigned to this classification. They are not to be construed as an exhaustive list of all duties.

• Demonstrates comprehensive understanding and expertise in all aspects of Care Coordination.
• Provides orientation and mentorship to new and existing staff members.
• Works with Manager to facilitate learning experiences for staff for CEU credit.
• Works with Manager to establish professional growth and development plans for staff.
• Has input into the hiring / interview process for new care coordinators, social work, and utilization management applicants.

Qualifications

III. Education and Experience

IV. Knowledge, Skills And Abilities

V. Patient Safety

Ensures patient safety in the performance of job functions and through participation in hospital, department or unit patient safety initiatives.

Additional Information

All your information will be kept confidential according to EEO guidelines.

Compensation :

Pay Range : $40.61-$60.96

Other Compensation (if applicable) :

Review the 2025-2026 UMMS Benefits Guide

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