System Administrator level 3 Annapolis Junction

Adventure Technology Services is a small IT contractor headquartered in Hanover, MD that provides high-level solutions to Federal Government customers and is always looking for high-quality professionals to join our team.

Required Clearance : TS / SCI with Polygraph

Location : Annapolis Junction

Description :

• Provide support for implementation, troubleshooting and maintenance of IT systems
• Provide Tier 1 (Help Desk) problem identification, diagnosis and resolution of problems
• Manage the daily activities of configuration and operation of IT systems
• Provide assistance to users in accessing and using IT systems
• Provide support to IT systems including day-to-day operations, monitoring and problem resolution for all of the client / server / storage / network devices, mobile devices, etc.
• Provide support for the escalation and communication of status to agency management and internal customers
• Optimize system operations and resource utilization, and perform system capacity analysis and planning
• Provide in-depth experience in trouble-shooting IT systems
• Provide detailed analysis and feedback to agency management and internal customers for escalated tickets
• Provide support for the dispatch system and hardware problems and remains involved in the resolution process
• Configure and manage UNIX and Windows (or other applicable) operating systems and installs / loads operating system software, troubleshoot, maintain integrity of and configure network components, along with implementing operating systems enhancements to improve reliability and performance
• Support the design of systems, mission architecture and associated hardware
• Possess a working knowledge and understanding of system administration interdependencies as part of the Service Oriented Architecture (SOA)
• Analyze and resolve complex problems associated with server hardware, applications and software integration

Education & Related Experience :

Salary Range : $140,000-$195,000

Salary ranges are determined by multiple factors, including but not limited to :

Knowledge, skills, & abilities Years of experience

Education / Certifications Program placement

Duties & responsibilities Internal equity

More detailed information will be provided once those factors are known and addressed.

OVERTIME STATEMENT :

40 hours is the standard workweek. Some programs may allow additional hours to be worked as needed. A limited number of programs have on-call requirements where compensation is provided for being engaged to wait. In all circumstances, technical employees will be paid for all time worked.

BONUS STATEMENT :

All billable employees are eligible to earn quarterly bonuses that are based on the number of hours worked for that period. This hourly requirement is roughly 92%of hours available to bill in a given quarter. Quarterly Hours Bonuses are paid out on the same payroll as the time worked in that prior quarter (typically 21 days after the quarter ends.)

Adventure offers a comprehensive benefits package that includes :

Health, Dental, and Vision coverage

401(k) with 8% matching

Adventure-paid Life, Short-, and Long-Term Disability insurances

Generous PTO, Holiday, and Emergency Leave

Professional development & tuitionAnd much more! For afull list of benefits and additional details, click here. https : / / adventuretech.us / benefits

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