Social And Community Product Lead
Responsibility corporate fare Google place Los Angeles, CA, USA; New York, NY, USA; San Bruno, CA, USA. Experience driving progress, solving problems, and mentoring more junior team members; deeper expertise and applied knowledge within relevant area. This role may also be located in our Playa Vista, CA campus. Applicants in the County of Los Angeles : Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Note : By applying to this position you will have an opportunity to share your preferred working location from the following : Los Angeles, CA, USA; New York, NY, USA; San Bruno, CA, USA.
Minimum qualifications :
Preferred qualifications :
About The Job
YouTube's Social & Community team operates 24x7 online, representing the brand on the front lines of the internet, helping to shape public conversation, build community, scale support, and protect brand reputation. You'll find us on YouTube, Reddit, Discord, and Play Store, and YouTube's official Product Help Communities. We have deep expertise in public community engagement, UGC programs, social care, social media crisis response, social intelligence, incident management, and operational excellence. In this role, you lead the Social & Community strategy for Responsibility Product Areas - including Trust & Safety, Hijacking, Youth, and Responsibility Features (News, Health, Elections panels). You will design and execute workflows and comms to support major product / policy updates, proactive community engagement initiatives, and social support strategy. You will serve as an expert for how online communities will react to new products, content, and ideas. You will advocate for the "voice of the community" internally, using data-driven insights to inform product development and content optimization. As a key cross-functional partner, you will also play a critical role in navigating urgent escalations and shaping our crisis response, ensuring that YouTube's voice remains trusted, empathetic, and consistent.
The US base salary range for this full-time position is $110,000-$157,000 + bonus + equity + benefits. Our salary ranges are determined by role, level, and location. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range for your preferred location during the hiring process. Please note that the compensation details listed in US role postings reflect the base salary only, and do not include bonus, equity, or benefits.
Responsibilities
Community Lead • New York, NY, US