Job Description
Job Description
At Proper, the restaurant's front-of-house manager oversees the dining room and customer experience. In addition, they are responsible for the continual hiring, training, disciplining, and firing of all FOH staff members. FOH managers must have strong organization, customer satisfaction, and leadership skills. They must be able to address customer complaints and handle conflict resolutions promptly and professionally. Must be able to maintain composure and work well in high-stressed environments. The FOH manager must continually work on the progress of their staff members, holding monthly training meetings, weekly food and beverage quizzes, and daily pre-shift meetings. FOH manager is also responsible for the upkeep of the dining area, service area, and any guest contact areas in the restaurant, ensuring cleanliness and maintenance are happening hourly, daily, weekly, and monthly. FOH manager must be able to work any FOH position, including host, cashier, server, busser, sanitizer, service bar, and expeditor, and must be able to jump into any of these positions as needed by the restaurant. The FOH manager is responsible for schedules and ensuring each day is staffed to the restaurant's required level. They are responsible for supervising the busiest shifts and helping to ensure that guests are served in a manner that meets the standards of the restaurant. The candidate must have a food handlers permit and alcohol serving certificate for the state of Utah. Must be able to perform under pressure and maintain a positive attitude.
Job duties include but are not limited to
Job skills & requirements
Foh Manager • Salt Lake City, UT, US