Store Manager

Since 2008, D.S. (a musician turned-self-taught-perfumer) & Durga (an architect-turned-designer) have been making original perfumes with the rarest, premium ingredients.  All perfumes created in-house in Brooklyn, NY. Each of our perfumes is a rich narrative with liner notes, playlists, images, graphics, and films that expand upon the world inside the glass.   Perfume is Armchair Travel.

The Role

We are looking for a customer focused, fragrance-obsessed, and experienced retail manager to join our growing retail team and lead our Manhattan stores. The ideal candidate will drive store sales and profitability through outreach, relationship building and clienteling, while working to elevate the customer experience through exceptional team leadership.

This role is directly responsible for the fiscal success of the store as well as all aspects of store operations including recruitment, talent management, customer service, visual merchandising, facility management, vendor relations, loss prevention, cleanliness, and collaboration with the studio team.

This is a hands-on selling and outreach position and the ability and desire to spend time on the sales floor working with clients, conducting outreach and prospecting is essential to the success of the role.

Responsibilities

• Meet and exceed sales goals through in-store efforts as well as outreach including clienteling, eventing, and networking.
• Manage daily operations of business and ensure sales goals are met.
• Direct employees in daily operations such as serving customers, inventory, reconciling cash and managing in store marketing.
• Lead and train the store sales team, demonstrate expert-level product and brand knowledge alongside selling techniques.
• Provide an exceptional customer experience, including resolving customer service issues with positive results.
• Conduct hiring, training and onboarding of new employees.
• Ensure adherence to state and federal labor laws as well as health and safety regulations.
• Track and manage inventory at the store.
• Create and foster a happy, energetic, and positive store culture.

Qualifications

Apply here or email your cover letter and resume to hiring@dsanddurga.com