Duty Manager - Ramp Operations

Duty Manager - Ramp Operations

We have an amazing opportunity to join our fantastic Menzies Aviation team in Los Angeles, CA. We are looking for an experienced Duty Manager who has a genuine passion for looking after their people.

We are looking for someone who has a proven track record in duty management to be directly responsible for overseeing ramp supervisors, is fully conversant with airline ground handling procedures, aviation safety and security procedures.

If you love being in the heart of the operation and are ready to embrace the fast-paced environment of Aviation, then please read on!

Key responsibilities :

We believe a happy workforce is a safe workforce; our people are the heart of our business. Utilizing your leadership skills, you will build, inspire, and develop your team to deliver the best service for our customers.

The Ramp Duty Manager will be directly responsible for overseeing ramp supervisors on their shift. The Ramp Duty Manager will take accountability for safety, resource management, operation standards, policy implementation, and client relations.

Following safety, security, and airline-specific procedures, you'll put our people, our customers and their customers, at the heart of everything you do.

What is in it for you?

Firstly, you will be working for the worlds' largest aviation services provider (by number of countries) and with some of the most prestigious airlines in the industry. You will have the opportunity to shape and develop the team around you, ensuring you have the best team of experts in their field.

In addition, we'll offer travel concessions, medical and dental benefits, company matched Registered Retirement Saving Plan (RRSP) contribution, industry leading terms and conditions and full support and training throughout your career journey with us.

What's next?

If all of the above has got you excited and you want to join Menzies Aviation, please hit the apply button

About Us

People. Passion. Pride. This is what has driven our teams since 1833.

We have been evolving as a business since 1833 and have developed to become a critical partner in the global aviation industry, providing air cargo services, fuel services and ground services at airports on six continents.

That's the big picture but at the heart of our business is our people. Whether serving customers landside or airside, above or below the wing, we're passionate about what we do and take great pride in delivering the best service for our customers.

Safety and security are our highest priority. We have a duty of care to look after each other, our customers, and their customers. Not only that but we truly care about the communities where we live and operate.

Duty Manager, Ramp Operations

Salary : $75,000.00

Main accountabilities include :

• Full accountability to the Ramp Manager for Health & Safety issues, operational and financial performance of their shift. Planning resource allocation in each business unit for their shift.
• Routine liaison with customer representatives.
• Liaison with internal and external customers and agencies.
• Producing routine reports.
• Supporting the development of the business units with accurate and timely project work.
• Ensuring compliance with all internal and external operational and administrative requirements.
• Planning resource allocation in each business unit for their shift.
• Perform as a mentor to other employees.
• Required to attend the mandatory training imposed by the Company and Airlines as per job role.
• Provide training to employees in accordance with Company and Airline standards.
• Complete investigations and report compliance to the Sr. Management Team.
• Handling of all employee-related issues, focusing on improving performance, professional conduct and ensuring attendance reliability.
• Duties as assigned.

Safety, Security and Compliance

All employees have a responsibility and duty whilst at work to :

Qualifications and Experience

Equal Opportunity Employer / Protected Veterans / Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.