Highway Patrol Dispatcher

Highway Patrol Dispatcher

Organization : Public Safety

Unposting Date : Ongoing

Primary Location : United States of America-OHIO-Franklin County

Other Locations : United States of America-OHIO-Erie County, United States of America-OHIO-Wayne County, United States of America-OHIO-Miami County, United States of America-OHIO-Athens County, United States of America-OHIO-Guernsey County, United States of America-OHIO-Delaware County, United States of America-OHIO-Richland County, United States of America-OHIO-Portage County, United States of America-OHIO-Cuyahoga County, United States of America-OHIO-Clermont County, United States of America-OHIO-Fairfield County, United States of America-OHIO-Madison County, United States of America-OHIO-Crawford County, United States of America-OHIO-Wood County, United States of America-OHIO-Stark County, United States of America-OHIO-Medina County, United States of America-OHIO-Clinton County, United States of America-OHIO-Tuscarawas County, United States of America-OHIO-Van Wert County, United States of America-OHIO-Montgomery County, United States of America-OHIO-Scioto County, United States of America-OHIO-Belmont County, United States of America-OHIO-Jackson County, United States of America-OHIO-Warren County, United States of America-OHIO-Columbiana County, United States of America-OHIO-Clark County, United States of America-OHIO-Hancock County, United States of America-OHIO-Trumbull County, United States of America-OHIO-Mahoning County

Compensation : $26.25 per hour

Schedule : Full-time

Work Hours : Rotating Shift

Classified Indicator : Classified

Union : OSTA

Primary Job Skill : Dispatch

Technical Skills : Dispatch

Professional Skills : Adaptability, Attention to Detail, Customer Focus

About Us : Our Mission is to save lives, reduce injuries and economic loss, administer Ohio's motor vehicle laws and preserve the safety and wellbeing of all citizens.

Job Description

Ohio Department of Public Safety - Ohio State Highway Patrol

Report in location : Multiple dispatch centers

Work hours : Rotating Shifts - 24 hours / day

This posting is for applicants to apply to be placed in a pool of candidates to be considered for current and future possible openings at the locations noted. Applicants must clearly demonstrate how they meet minimum qualifications through education and work experience.

What You'll Do as a Dispatcher :

• Receives and transmits radio communications and inputs information into Computer Aided Dispatch (CAD) system dispatching law enforcement and other state agencies and equipment for the purpose of law enforcement, traffic control, accident investigation, motorist assistance & security.
• Operates Law Enforcement Automated Data System (LEADS) terminal receiving & transmitting messages.
• Interprets messages received & routes the information to the appropriate person.
• Maintains radio log.
• Prepares & types reports and correspondence.
• Maintains proper files for correspondence and reports.
• Receives and records telephone calls.
• Responds to calls for service from the public (e.g., crashes, disabled vehicles, OVI).
• Provides information & / or directions.
• Greets and assists visitors to the patrol facility.
• Provides liaison services to the area communities & to the other public service agencies.
• Performs other related duties as required.

For additional information or questions, please contact ADDispatchRecruit@dps.ohio.gov.

Why Work for the State of Ohio

At the State of Ohio, we take care of the team that cares for Ohioans. We provide a variety of quality, competitive benefits to eligible full-time and part-time employees

Qualifications

High school diploma or GED equivalent; reading, writing & speaking English; 1 course or 3 mos. exp. in typing, operating a personal computer & word processing; 1 course or 3 mos. exp. in public relations or customer service to include techniques for dealing with difficult situations. -Or equivalent of Minimum Class Qualifications For Employment noted above.

Agency Preferred Qualifications :

Knowledge of law enforcement procedures; 6 mos. exp. in public relations; 12 mos. exp. in operation of computer. Valid Ohio Class "D" Driver License.

Job Skills : Dispatch

Technical Skills : Dispatch

Professional Skills : Adaptability, Customer Focus, Attention to Detail

Training and Development Required to Remain in the Classification After Employment :

Must successfully obtain LEADS & CAD certification prior to completion of probationary period; must re-certify in LEADS every two years as mandated by Ohio Administrative Code 4501 : 2-10-03 (G) (3); may be permitted to ride with line troopers with approval of supervisor per OSTA Unit #1 agreement.

Unusual Working Conditions :

Works weekends with rotating days off; confined to work area sitting for long periods of time at personal computer terminal; constant noise from telephone ringing & radio traffic; exposed to stressful working conditions involving performance of multiple, critical tasks simultaneously to ensure safety & welfare of highway patrol & other state agency units & public.

This posting may be filled by lay-off or certification eligibility list if applicable

Will be required to complete half-day job simulation testing

This position is essential, meaning the duties this job performs are critical to the continued operations of the Ohio Department of Public Safety during a public safety emergency (OAC 123 : 1-46-01 & DAS Directive HR-D-11). This position will be required to report for duty during any public safety emergency.

This position will be filled in accordance with the bargaining unit agreement if applicable

Position is identified as safety sensitive & is subject to random drug & alcohol testing in accordance with DPS 501.24

The State of Ohio is a drug-free Workplace which prohibits the use of marijuana (recreational marijuana / non-medical cannabis). Please note, positions may be subject to additional restrictions pursuant to the State of Ohio Drug-Free Workplace Policy (HR-39), and as outlined in the posting.

Background Information

A BCI and FBI fingerprint check, a background check, including a polygraph examination, may be required on all selected applicants.

A comparative analysis and / or drug test may be a requirement of the hiring process

ADA Statement

Ohio is a Disability Inclusion State and strives to be a model employer of individuals with disabilities. The State of Ohio is committed to providing access and inclusion and reasonable accommodation in its services, activities, programs and employment opportunities in accordance with the Americans with Disabilities Act (ADA) and other applicable laws.

Drug-Free Workplace

The State of Ohio is a drug-free workplace which prohibits the use of marijuana (recreational marijuana / non-medical cannabis). Please note, this position may be subject to additional restrictions pursuant to the State of Ohio Drug-Free Workplace Policy (HR-39), and as outlined in the posting.