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Appeals and Grievances Specialist
Appeals and Grievances SpecialistVirtualVocations • Honolulu, Hawaii, United States
Appeals and Grievances Specialist

Appeals and Grievances Specialist

VirtualVocations • Honolulu, Hawaii, United States
26 days ago
Job type
  • Full-time
Job description

A company is looking for a Specialist, Appeals & Grievances.

Key Responsibilities

Facilitates research and resolution of appeals, grievances, and complaints from members and providers

Researches claims appeals and grievances to determine appropriate outcomes and ensures compliance with guidelines

Prepares appeal summaries and correspondence, documenting findings and trends as required

Required Qualifications

At least 2 years of managed care experience in a call center, appeals, or claims environment

Health claims processing experience, including coordination of benefits and eligibility criteria

Experience with Medicaid and Medicare claims denials and appeals processing

Customer service experience

Proficiency in Microsoft Office suite or applicable software programs

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Grievance Specialist • Honolulu, Hawaii, United States

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