Academy for Services & Consulting Delivery Excellence Analyst Chicago (Hybrid)

We help the world run better

At SAP we keep it simple : you bring your best to us and well bring out the best in you. Were builders touching over 20 industries and 80% of global commerce and we need your unique talents to help shape whats next. The work is challenging but it matters. Youll find a place where you can be yourself prioritize your wellbeing and truly belong. Whats in it for you Constant learning skill growth great benefits and a team that wants you to grow and succeed.

This role requires candidates to be on-site at an SAP office or client location three days per week in alignment with our Pledge to Flex return-to-office policy.

SAP is not offering relocation benefits for this role at this time.

SAP is not offering current or future visa sponsorship for this role at this time.

What Youll Do

As a Delivery Excellence Analyst within the Academy for Services & Consulting you will be responsible to :

• Successfully complete a 12-month learn-apply program which includes classroom phases and field phases with your field team that enhances your support in the role a critical customer-facing function within our dynamic Customer Services & Delivery organization.
• Immerse yourself in multi-dimensional experiential learning with a focus on digital transformation global intelligence human skills business and technology acumen solution / industry knowledge and strategy / tools / process.
• Receive onboarding in your local market with on-the-job training and mentoring by a senior PM professional in the field. You will have the opportunity to work both behind the scenes and directly with customers.

The program will enrich your knowledge of SAP and the Customer Services & Delivery board area and give you the professional experience to be ready to serve our customers. We offer full-time employment from day one with practical learning application for your role. Upon successful completion of the program you will move into a direct customer-facing Delivery Excellence Analyst role in your market and continue to receive mentoring and coaching support to accelerate your growth.

What You Bring

The SAP Academy for Services & Consulting is a development program designed for individuals with 2-3 years professional experience.

About SAP Next Gen Academy for Services & Consulting

The Academy partners with SAP Customer Services & Delivery to support customers in their digital transformation driving adoption and effective use of SAP software through planning implementation integration and continuous improvement.

The 12-month SAP Next Gen Academy for Services & Consulting offers classroom learning and role-focused rotations. It builds a strong foundation in consulting project management technical and solution support to prepare you for success in Customer Services and delivery.

Join us for a unique opportunity to build your network collaborate with customers to solve real business challenges and gain hands-on experience with world-class cloud solutions all while learning in a dynamic environment and earning competitive pay and benefits.

#SAPNextGen

#SAPAcademyforServicesandConsulting

SAPs employees across different regions are enabled to do their best job with the right mix of office and remote work according to country-specific guidelines and general our hybrid work setup consists of three days a week in the office or on-site with customers or partners.

We are planning a practical and immersive portion of our program which will likely involve participants spending 2 weeks in Newtown Square Pennsylvania. This experience is designed to provide unparalleled hands-on learning and networking opportunities.

During intensive phases of the program it is critical that all participants are fully engaged and present to ensure maximum learning and success. As such vacation will not be approved during some critical times of the program.

#CSDAM

Bring out your best

SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software SAP has evolved to become a market leader in end-to-end business application software and related services for database analytics intelligent technologies and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide we are purpose-driven and future-focused with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries people or platforms we help ensure every challenge gets the solution it deserves. At SAP you can bring out your best.

We win with inclusion

SAPs culture of inclusion focus on health and well-being and flexible working models help ensure that everyone regardless of background feels included and can run at their best. At SAP we believe we are made stronger by the unique capabilities and qualities that each person brings to our company and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better world.

SAP is committed to the values of Equal Employment Opportunity and provides accessibility accommodations to applicants with physical and / or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application please send an e-mail with your request to Recruiting Operations Team :

For SAP employees : Only permanent roles are eligible for the SAP Employee Referral Program according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training.

Qualified applicants will receive consideration for employment without regard to their age race religion national origin ethnicity age gender (including pregnancy childbirth et al) sexual orientation gender identity or expression protected veteran status or disability.

Compensation Range Transparency : SAPbelieves the value of pay transparency contributes towards an honest and supportive culture and is a significant step toward demonstrating SAPs commitment to pay equity. SAP provides the annualized compensation range inclusive of base salary and variable incentive target for the career level applicable to the posted role. The targeted combined range for this position is actual amount to be offered to the successful candidatewill be within that range dependent upon the key aspects of each case which may include education skillsexperience scope ofthe role location etc. as determinedthrough theselection process. Any SAP variable incentive includes a targeted dollar amount and any actual payout amount is dependent on company and personal performance. Please reference this link for a summary of SAP benefits and eligibility requirements : SAP North America Benefits .

AI Usage in the Recruitment Process

For information on the responsible use of AI in our recruitment process please refer to our Guidelines for Ethical Usage of AI in the Recruiting Process .

Please note that any violation of these guidelines may result in disqualification from the hiring process.

Requisition ID : 435109 Work Area : Consulting and Professional Services Expected Travel : 0 - 50% Career Status : Graduate Employment Type : Regular Full Time Additional Locations : #LI-Hybrid

Required Experience :

IC

Key Skills

Forklift,Customer Service,Organizational skills,Basic Math,Dealership Experience,Laundry,SyteLine,Warehouse Experience,Dispatching,Personal Injury Law,Translation,Project Coordination

Experience : years

Vacancy : 1