Universal Banker / Teller

Job Type

Full-time

Description

Hours : 9 : 00 am - 6 : 00 pm, Monday - Friday, w / some Saturdays 9 : 00 am - 2 : 00 pm.

Pay : $18.75 / hr. or possibly higher depending on experience.

Your Purpose will be :

Every employee is responsible for fulfilling our Mission Statement : To improve the financial well-being of our members, while providing world-class service.

The person in this position of Financial Service Representative (FSR) will function in various roles depending on the need of the branch, like the duties of a Teller, Banker, and Loan Officer. This person will help members by processing transactions, identifying members' needs and offering solutions. This person will have a dedicated focus to increase member satisfaction and account retention by providing world-class service.

What you'll do :

• Actively listen to identify the financial needs and goals of our members.
• Process, deposits, withdrawals, payments, wire transfers, and other member transactions accurately and efficiently in accordance with established policies and procedures.
• Examine checks presented and determine hold requirements.
• Maintain a professional and courteous attitude during transactions.
• Be highly knowledgeable of all Credit Union products and services.
• Develop and maintain new and existing member relationships and ensure that their needs are met though world class service.
• Buy and sell currency from the vault as necessary ensuring teller drawer cash limits are not exceeded.
• Makes outbound calls to members for onboarding and relationship building.
• Offer solutions for members' financial needs by cross-selling products and services.
• Answer basic inquiries regarding interest rates, fees and account histories while complying with disclosure requirements, regulations, and privacy policies.
• Refers members that have Real Estate, Commercial Loan, and Wealth Management needs.
• Provide all information and documents needed for loan decisions honestly and accurately.
• Acquires necessary documentation to support loan application.
• Understands the Bank Secrecy Act and how it is applied.
• Other duties as assigned.

This Job posting is a condensed version of a fuller job description. Additional details can be provided upon request.

Perks for you :

Requirements

The experience you need to succeed :

Work Environment & Physical Requirements :

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.