Credit and Collections Professional

Role : Credit and Collections Professional

Duration : 5+ months

Location : Westminster, CO

Hybrid

The Credit and Collections Analyst will manage credit and collection activities for assigned customer accounts receivable portfolio(s). This position with interact with external and internal customers to maximize sales, have a positive impact of cash flow, minimize bad debts and help reduce days sales outstanding for the company.

Responsibilities :

• End to end management of assigned accounts receivable portfolio from account set up to cash collections. This position will also work through dispute management with customers where necessary to create a positive outcome for both the customer and for Trimble.
• Majority of time will be spent on collection activities : calling customers, sending statements, sending reminder notices and invoices, and taking customer payments
• Process credit applications and approve / recommend credit limits
• Review sales orders on credit hold for approval from hold
• A / R account reconciliation
• Dispute management
• Process credit card transactions and monitor monthly auto-pay activity
• Contact with customers via telephone as well as a balanced use of e-mail
• Log all customer contacts and collection activities into collection software system
• Be an advocate for the customer by liaising between applicable Trimble business units (BU’s), the Order-to-Cash team, and the customer
• Ensure a smooth process flow while maintaining a high level of customer service
• Manage risk by creatively driving win / win situations between Trimble and customers
• Consistently improve productivity and efficiency through process improvement initiatives, time management and change management
• All other duties as assigned

Qualifications :

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