Food & Beverage Operations Manager

Food & Beverage Operations Manager

As the world's leading venue management company and producer of live event experiences, ASM Global is the preeminent management and content partner with over 350 venues worldwide. Operating and investing in the world's most important stadiums, arenas, convention centers, and theaters requires unmatched dedication and the most profound expertise. Our focus is YOU! Through investments in growth, resources, and technology we strive to enhance the experience of our internal Team Members and to continue creating amazing live experiences for the guests that we serve.

The Broward County Convention Center is undergoing an exciting time of change and growth with new shows booking and a +$1bn expansion nearing completion in 2025 - this includes a new HQ Hotel, currently the largest ballroom in SE USA, multiple meetings rooms, exhibition hall and a brand-new kitchen leading to a total 1.2 m sqft (under roof) of LEED Gold-certified space across the campus.

Essential Duties And Responsibilities

• Responsible for execution of banquets (hosted services) daily but will also be expected to contribute to retail / concessions and bar services as required.
• Works with leadership team to :
• Create event work plans including scheduling and ordering of products and assigns appropriate duties to subordinates.
• Maintaining labor costs and budget goals.
• Creation of 'Banquet Event Orders (BEO) packets' for supervisors, captains, and individual servers.
• Oversees, as assigned, food and beverage operations during events to ensure client and customer satisfaction.
• Collates daily consumption reports when required by BEOs.
• Works with Stewarding department to ensure timely delivery of product.
• Supervises and monitors attendants during service.
• Works with Retail Sales Manager or Designee to :
• Plan concessions services.
• Consult with subcontractors.
• Schedule with internal departments for power / internet drops as required.
• Ensure accurate PoS setups.
• Works with Bar department (Hosted & Retail).
• Ensures that all standards for safety and sanitation are maintained.
• Monitors and manages the duties of Operations teams members as appropriate (Banquets, Concessions and Bars)
• Other duties as assigned.

Supervisory Responsibilities

Education And / Or Experience

Skills And Abilities

Qualifications

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

NOTE : The essential responsibilities of this position are described under the headings above. They may be subject to change at any time due to reasonable accommodation or other reasons. Also, this document in no way states or implies that these are the only duties to be performed by the employee occupying this position.

ASM Global is an Equal Opportunity / Affirmative Action employer, and encourages Women, Minorities, Individuals with Disabilities, and protected Veterans to apply. VEVRAA Federal Contractor. Applicants that need reasonable accommodations to complete the application process may contact HR at (954) 302-8890.